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K18 Leave-In Molecular Repair Hair Mask, 50ml | Wowcher Reviews

1 Rating 120 Reviews
Company Reviews Product Reviews
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About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Charlotte
Verified Reviewer
Incentivized
“I ordered this item nearly 3 weeks ago and still haven’t received it.”
Helpful Report
Posted 3 months ago
Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher
Posted 3 months ago
Candice
Verified Reviewer
Incentivized
“Item never arrived”
Helpful Report
Posted 3 months ago
Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 3 months ago
Lisa Jones
Verified Reviewer
Incentivized
“Never arrived!!! Rip off or scam. emailed the company who were supposed to send. Where is my money???? Refund please! Just went on trustpilot and you should read the reviews Don't Wowcher check who they are dealing with. It's put me off buying anything else from here!”
Helpful Report
Posted 3 months ago
Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 3 months ago
Anonymous
Verified Reviewer
Incentivized
“Still haven’t received and being ignored about emails regarding purchase”
Helpful Report
Posted 3 months ago
Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 3 months ago
Eloise
Verified Reviewer
Incentivized
“Did not receive K18 masks and the company ignored all my correspondence! Do not recommend Luckily Wowcher acknowledged my request for help and refunded me for the undelivered items I purchased. I would definitely recommend Wowcher to support their customers.”
Helpful Report
Posted 3 months ago
Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher
Posted 3 months ago
Ayshea
Verified Reviewer
Incentivized
“Absolutely terrible. I have not received this product and I bought two vouchers. I reached out to the merchant on multiple occasions and no response.”
Helpful Report
Posted 3 months ago
Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 3 months ago
Anonymous
Verified Reviewer
Incentivized
“It has not arrived. I don’t know how to contact them to complain”
Helpful Report
Posted 3 months ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Many Thanks Wowcher
Posted 3 months ago
Rita
Verified Reviewer
Incentivized
“I have not recieved my product”
Helpful Report
Posted 3 months ago
Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 3 months ago
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