Bannatyne Spa Day for 2: Treatments, Lunch, Prosecco & Full Spa Access - 38 Locations Nationwide | Wowcher Reviews

3.6 Rating 91 Reviews

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Elizabeth

Verified Reviewer

Incentivized

“The spa treatment was great but there was no lunch included..”

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Posted 3 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher

Posted 3 months ago

Tina

Verified Reviewer

Incentivized

“Fantastic time had by all, but would of been helpful if we had better information on arrival of how it all works ie where to go, had to walk around and work it out ourselves by asking other customers”

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Posted 3 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher

Posted 3 months ago

Ibifubara

Verified Reviewer

Incentivized

“My wife and I had a lovely spa day at Bannatyne and it was an amazing experience. I had a massage while my wife enjoyed a facial, and both treatments were excellent. We enjoyed it so much that my wife is already planning to go back again, even now. It was a great day from start to finish. The staff were incredibly kind, professional, and respectful, which really made the experience even better. We would definitely recommend it to anyone looking for a relaxing and enjoyable spa day.”

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Posted 3 months ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 3 months ago

Tim

Verified Reviewer

Incentivized

“Only one lady’s toilet working , people using their phones videos and pictures down in the spa area half the menu was not available and I just asked if my massage can be on the harder side then was charged for this”

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Posted 3 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher

Posted 3 months ago

Lorna

Verified Reviewer

Incentivized

“The massage was very good & so was the lunch. Unfortunately, when we were there, there was a very noisy aqua aerobics session in the pool which wasn't very condusive to relaxing. The towelling robes were quite small and didn't feel very comfortable. Otherwise, we had a nice time.”

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Posted 4 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 4 months ago

Yvonne

Verified Reviewer

Incentivized

“My husband was ill and we could not attend our spa day. We were not offered an alternative date. Not great customer service”

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Posted 4 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 4 months ago

Anonymous

Verified Reviewer

Incentivized

“No Prosecco, lunch or spa access. No one seemed to know what was happening, left after a while due no one knowing anything.”

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Posted 4 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 4 months ago

Anonymous

Verified Reviewer

Incentivized

“My treatment was great, Hannah was superb. Unfortunately my husband wasn’t quite so lucky not happy with his. The building was very tired looking. Could do with re decorating, dated and shabby looking. Not much variety for food jacket potato was the most extravagant.. Would not book a spa day there again (Cardiff) not worth the money. Staff were great, not the usual spa experience , was poor.”

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Posted 4 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 4 months ago