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PRICE DROP! Bannatyne Spa Day for 2: Treatments, Lunch, Prosecco & Full Spa Access - 38 Locations Nationwide | Wowcher Reviews

3.6 Rating 53 Reviews
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Louise
Verified Reviewer
Incentivized
We haven’t been yet but easy to book
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Posted 1 month ago
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher
Posted 1 month ago
The staff was nice but really pushes for upgrades
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Posted 2 months ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team
Posted 2 months ago
Massage was lovely however the Wowcher we paid for was meant to be for 30 mins, we only got 20 mins. Lunch was advertised as for 2 with a bottle of Prosecco to share, we were informed that only 1 of us could have a glass of Prosecco. We also never received the voucher advertised. Quite disappointing
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Posted 2 months ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team
Posted 2 months ago
Nice experience. We were told to choose a warm drink as part of lunch but this was then charged as we had a small prosecco each.
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Posted 2 months ago
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher
Posted 2 months ago
No lunch available due to “short staffing” no one told us this when I booked in person on Wednesday, when we arrived on Sunday or when we got a confirmation email. We only discovered when we tried to order. No suitable recompense was offered. We’ were lied to repeatedly until we deal with mangeress Clare. Today we have not been offered any money back, only the chance to repeat what should have been a special day with a lunch only package. We had treatments today but cut short our visit and we were hungry. In this case two half days do not equal a whole. I hope you can address this please.
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Posted 2 months ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher
Posted 2 months ago
Elaine Pegley
Verified Reviewer
Though the facilities are looking somewhat tired we have a lovely day at Bannatyne Spa Norwich. The staff were all lovely, lunch was was simple but tasty. The treatments were very relaxing and I was especially pleased with my facial. We would definitely recommend.
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Posted 2 months ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team
Posted 2 months ago
Fabulous day, great experience, lovely staff team
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Posted 2 months ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 2 months ago
We didnt get prosecco?? Few options to choose from for lunch. My full body scrub was amazing. However my husband was booked in for a massage and it only lasted 10mins so he wasn't happy.
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Posted 2 months ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team
Posted 2 months ago