“The mattress in the picture will not be the mattress you will receive not only not the same colour or pattern but not the same quality most of my mattress is squashed its not made of the same materials and to be honest seems like a homemade version of what's advertised i have provided pictures of the mess of a mattress that turnt up.”

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Posted 1 day ago

“Absolutely shocking quality!!!”

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Posted 1 day ago

“Really nice mattress, lovely and comfortable. Have had great night's sleep since I got it.”

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Posted 3 weeks ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 3 weeks ago

“The worst ever experience online shopping I have made”

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Posted 1 month ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 month ago

A Very Disappointed Ex Customer.

Verified Reviewer

“I can't review this matress as I received a substandard matress the had no memory foam in it. There is no support what so ever and the springs collapse under any weight so you are lay on the base of your bed. DO NOT ORDER. Communication very poor.”

Helpful Report

Posted 1 month ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 month ago

“We recieved this item on time, wrapped well, delivered in good condition, just a minor mark. Unfortunatly this mattress isn't for us, I was under the impression from the description it was a foam/gel mattress. This is however a metal spring mattress. We are in the process of returning, as mentioned not for us, but might be for you. Good luck.”

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Posted 1 month ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 1 month ago

“Not a mattress that was advertised was delivery. Really poor quality and no foam in it.”

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Posted 1 month ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 1 month ago

“Wrong mattress sent”

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Posted 1 month ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 1 month ago

JANUARY SALE! Extra Thick Cooling Gel Memory Foam Mattress - 13 Zone Support, Multiple Sizes | Wowcher Reviews