Extra Thick Cooling Gel Memory Foam Mattress | Wowcher Reviews

2.2 Rating 109 Reviews

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“I bought 2 mattresses and instead of being delivered together I was charged twice for 2 deliveries. And if that wasn’t bad enough I received 2 completely different mattresses from what was advertised and I what I ordered. The company Chester & Oakley Beds Ltd I have no words to describe their lack of communication. I have requested numerous times for them to pick up the mattresses and issue me with a full refund. I’m still waiting to hear back from them. I will be escalating this matter. I would not advise anyone to buy anything from this company Chester & Oakley Beds Ltd !!!!”

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Posted 5 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 5 months ago

“Would love to have left a review but can't as it's not been delivered so I'd advise you to contact delivery company and ask them exactly where it is and why it's not been delivered thank you”

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Posted 6 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 6 months ago

“I cannot review this item as I was sent the wrong mattress… a substandard mattress. Similar in colour but a completely different item and of poor quality… can this please be rectified?”

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Posted 6 months ago

“Absolute pile of rubbish, no memory foam in this matress at all, it's an open spring matress that is as soft as they come. Tried and tried to get a refund or get it collected just to get it out of my house. I am bitterly disappointed and very despondent to the point where I will NEVER use wowcher again, I'd saved and saved to be able go afford this and I got scammed out of money that I could not afford to lose”

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Posted 6 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 6 months ago

“Not recieved even though states delivered”

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Posted 6 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 6 months ago

“Item was never delivered and been arguing with Wowcher since last week. The delivery sheet had the incorrect mattress listed as well so don't think I'd recommend Wowcher”

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Posted 6 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 6 months ago

“I havent recieved it”

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Posted 6 months ago

“Never received my mattress. Have contacted both Wowcher and Suppliers still no further on with delivery”

Helpful Report

Posted 6 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 6 months ago