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PRICE DROP! Extra Thick Cooling Gel Memory Foam Mattress - 13 Zone Support, Multiple Sizes -- BLACK FRIDAY DEAL | Wowcher Reviews

2.1 Rating 191 Reviews
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Stuart
Verified Reviewer
“Awful rolled up and springs ruined”
Helpful Report
Posted 3 weeks ago
If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.
Posted 3 weeks ago
June
Verified Reviewer
“Considering how cheap this mattress was I would say it was worth the money. I bought it for my son who said he enjoyed a good nights sleep.”
Helpful Report
Posted 3 weeks ago
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher
Posted 3 weeks ago
Janette
Verified Reviewer
“Not supportive at all . Poor quality and does not resemble the original photo”
Helpful Report
Posted 3 weeks ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 3 weeks ago
Anonymous
Verified Reviewer
“Not as expected very squidgy & can feel springs when lying on it”
Helpful Report
Posted 1 month ago
If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.
Posted 1 month ago
Sheppy
Verified Reviewer
“Extremely soft no comfort”
Helpful Report
Posted 1 month ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 1 month ago
Paul
Verified Reviewer
“Delivered me the wrong mattress twice and tried telling me it What's the equivalent? But it was a cheaper inferior mattress. Both times was just memory foam mattress that they sent instead of the gel memory foam mattress”
Helpful Report
Posted 1 month ago
If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.
Posted 1 month ago
Claire
Verified Reviewer
Author didn't leave any comments.
Helpful Report
Posted 1 month ago
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher
Posted 1 month ago
Hayley
Verified Reviewer
Incentivized
“I wasn't very happy with the quality of this item, the sides collapsed somewhat when I sat on it & the springs protruded an awful lot. It wasn't very supportive in any way as it was like lying on a half empty water bed nor was it at all comfortable. So sadly it had to be returned.”
Helpful Report
Posted 1 month ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 1 month ago
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