Extra Thick Cooling Gel Memory Foam Mattress | Wowcher Reviews

2.2 Rating 130 Reviews

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“I ordered two double extra thick cooling gel Foam mattresses and I received two double metal spring mattresses. I printed out the returns label and the label said I have to send it back to their shop address in Batley Yorkshire. It cost me just over £100.00 to deliver the mattresses back to the shop address. The mattresses were then delivered back to me and I was told that the return address doesn’t exist anymore. I am still waiting for Wowcher to issue me with a refund including my postage cost there and back and also for these two metal spring mattresses to be collected from me and returned to sender. I am a very unhappy Wowcher customer.”

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Posted 4 weeks ago

We have raised this with the merchant now, please allow up to 3 working days for their response. If you have any issues, please reply to the email that I copied you into.

Posted 4 weeks ago

“Wasn't sure about it at first but once I left mattress to fill out overnight I had an amazing sleep. Very comfortable and GREAT value for money highly recommend”

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Posted 4 weeks ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 4 weeks ago

“Very comfortable nice and soft yet supportive and well pleased with cost and delivery”

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Posted 1 month ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 1 month ago

“This is not a memory foam mattress - it has full springs and not a bit of memory foam in sight. Avoid at all costs as being miss sold”

Helpful Report

Posted 1 month ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 month ago

“I did not get that mattress i got a flimsy insult of a mattress with springs sticking out the complete opposite to what I thought I was going to receive, I am disabled and have had no bed for 4 nights now and Wowcher does not care this deal is a scam has happened to hundreds of other people”

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Posted 1 month ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks, Wowcher.

Posted 1 month ago

“Wasn't expecting much for the price but for the original asking price expected better. Not firm at all. You just sink right down. Put on and took back off to return.”

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Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 month ago

“How can you review something that was never delivers We got a 5ft Active Spring 10Mattress sent not the item We paid for. We would be most grateful if this would be rectified as soon has possible PLEASE The item is blocking the hallway and doors to the bathroom and kitchen.”

Helpful Report

Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 month ago

“Would have been nice if I received my order !! Yeah over a week later”

Helpful Report

Posted 1 month ago

As We check the order has been delivered

Posted 1 month ago