The Dunes Hotel, Cumbria Reviews

4.2 Rating 121 Reviews

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02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Would you like to add any more feedback about your stay? There were a few reactive dogs staying which wasn’t ideal, but the hotel can’t be blamed for that

“We stayed at The Dunes October 24 with our Irish setter. The hotel was immaculate and rooms very spacious and comfortable. The hotel was low on bookings when we stayed but the staff were still very attentive and we never felt rushed to eat or to finish our drinks early on an evening. They were also very good with our dog and we felt very comfortable. Zoe was particularly professional and very friendly. The grounds of the hotel are nice and I bet in spring/summer it’s an even better place to stay as the outside area had great views with lots of outdoor seating. Roanhead beach took us 20 minutes to walk to and this was a fantastic beach. All in all we will definitely be back in the better weather, and no doubt back again out of season to enjoy the beach to ourselves. We didn’t particularly enjoy Barrow but we did really like Ulverston and Great Urswick. Dalton also has some nice pubs and is accessible from Roanhead Beach. The Trainline was extremely efficient and useful. Everywhere we went was exceptionally welcoming and friendly.”

Helpful Report

Posted 6 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Everything about the hotel was fantastic!! Upon arrival B received a treat and belly rub the hotel was clean, the staff were friendly, welcoming and very professional. Charlotte and the team clearly enjoy their roles. I cannot thank them enough. The food was amazing, B enjoyed her treats and was more than happy with her regular belly rubs. A truly pampered pooch. I have raved about this hotel to everyone!! 10/10”

Helpful Report

Posted 6 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Using Pets in Pyjamas was so easy to use and book through them, made our visit perfect. The venue rooms for us and our two dogs was fantastic, with all staff being friendly to the dogs. THey had dog treats at all of our meals and in te room. The grounds are shared with children (if staying or visting) but its fun for the dogs here and down the road at Roan Head on the beach. We will be going again soon.”

Helpful Report

Posted 6 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Excellent hotel very dog friendly lovely room very nice staff breakfast lovely , only one complaint get some decent coffee for breakfast for our next visit as will be back highly recommend it to anybody”

Helpful Report

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? LOVED THE DUNES HOTEL IN CUMBRIA

“Gunner&Gracies x2 springer spaniels favourite place 2nd visit to the Dunes Hotel june & september this year...Staff brilliant with k9s so friendly yep Dunes Hotel heres to 2025 see you again”

Helpful Report

Posted 7 months ago

Thank you so much for your review, and we are so pleased you had a good time at The Dunes Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? Bathroom needs updating and the door rattles

“Lovely setting excellent staff amazing evening meal Doggy treats on the tables”

Helpful Report

Posted 7 months ago

Thank you so much for your review, and we are so pleased you had a good time 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? No I have said everything

“An excellent hotel we would stay there again.Staff were very friendly and helpful.Nice comfy beds and good food what more do you want!! My dog was thoroughly spoilt! The location was peaceful the grounds well set out .There was a big field for dogs to exercise”

Helpful Report

Posted 7 months ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Dunes Hotel 🐾 We love to hear that your pooch was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? No

Would you like to add any more feedback about your stay? Hotel let down by inflexible rules and no thought to room allocation. We had booked 5 months in advance so would have thought we could have had a room better than the one given

“We booked an Executive room and were given a ground floor room by the delivery bay. Awake at 6.30 due to deliveries. On our first evening went to allocated dog area in the bar/restaurant which was full of noisy workmen in overalls. We were told no other area was dog friendly, but there were plenty of empty tables in areas with hard flooring which would have been suitable for dogs. We asked again the following morning about alternative dining areas and were given the same answer. We decided to check out one day early which was disappointing as this was a birthday celebration, we were not asked by staff why we were checking out early.”

Helpful Report

Posted 7 months ago

Dear John, We are so sorry to hear that you did not have a positive experience at The Dunes Hotel,. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team

Posted 7 months ago