Support Desk Reviews

4.7 Rating 383 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

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Posted 8 hours ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Great help and she was very knowledgable about the system.”

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Posted 10 hours ago

How knowledgeable was the CoolCare team member?

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“Very friendly, patient, quick to respond with good knowledge. In many years of dealing with support/helpdesks CoolCare has surpassed anything I've expeienced before.”

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Posted 1 day ago

How knowledgeable was the CoolCare team member?

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“Sarah was great”

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Posted 1 day ago

How knowledgeable was the CoolCare team member?

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“Very good customer service from Sarah S. Assisted me in a knowledgeable and professional manner. Thank you and Well Done.”

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Posted 5 days ago

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“not very helpful at all, back and forth question and responses with no resolution and then ticket was closed - problem unsolved”

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Posted 1 week ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. Should you be willing to discuss your views with us directly, we'd love the opportunity to speak to you. Please either drop us a note on customer.success@coolcare4.co.uk or call us on 0113 385 3853. With best wishes from, The CoolCare Team

Posted 1 week ago

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“I used the chat for the first time and the name that came up was James. Thank you for the info I found what i needed. The chat section does disappear off the screen and had to find out how to get it back on.”

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Posted 1 week ago

Thanks for your review - it's appreciated and we have followed up with you direct. Thanks again Best wishes from the CoolCare team

Posted 6 days ago

How knowledgeable was the CoolCare team member?

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“Very fast and efficient staff”

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Posted 1 week ago

Thank you for your review - we really appreciate it!

Posted 6 days ago