Support Desk Reviews

4.7 Rating 696 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very helpful and supportive”

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Posted 3 days ago

Gabrielle Clee

Verified Reviewer

“Quck response and tried to help. Not as helpful as when an A1 person goes to a human because the A1 person can't always help. But many thanks indeed.”

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Posted 5 days ago

How knowledgeable was the CoolCare team member?

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How timely was the service?

“Very good response time and quality customer service.”

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Posted 1 week ago

How knowledgeable was the CoolCare team member?

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“Sarah was excellent in resolving my issue and demonstrating how to find the information required”

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Posted 1 week ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 week ago

How knowledgeable was the CoolCare team member?

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“The suuport desk were very helpful and resolved my query”

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Posted 2 weeks ago

Thank you so much for your review- we really appreciate it. Thank you! With best wishes from The CoolCare team

Posted 1 week ago

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“the transaction report on cool care is POOR. the resident ledger report is pages and pages and you gotta keep scrolling to find the right person and at the end of it it doesnt even give you a final total. i entered 80+ transactions, i pulled a report and i would say it wasnt the best ive seen. i will upload a photo, maybe something similar will be implemented in the coming updates to cool care as i think this will really help resolve alot of problems”

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Posted 2 weeks ago

Thanks for your feedback and your review. We will pass that over to our product team for their review. Many thanks From the CoolCare team

Posted 1 week ago

How knowledgeable was the CoolCare team member?

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Author didn't leave any comments.

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Posted 2 weeks ago

Thanks for letting us know how you rated the CoolCare service- we appreciate it!

Posted 1 week ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very quick response”

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Posted 2 weeks ago

Thanks for your review! With best wishes from The CoolCare team

Posted 1 week ago