Support Desk Reviews

4.7 Rating 699 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“the transaction report on cool care is POOR. the resident ledger report is pages and pages and you gotta keep scrolling to find the right person and at the end of it it doesnt even give you a final total. i entered 80+ transactions, i pulled a report and i would say it wasnt the best ive seen. i will upload a photo, maybe something similar will be implemented in the coming updates to cool care as i think this will really help resolve alot of problems”

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Posted 3 weeks ago

Thanks for your feedback and your review. We will pass that over to our product team for their review. Many thanks From the CoolCare team

Posted 2 weeks ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

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Posted 3 weeks ago

Thanks for letting us know how you rated the CoolCare service- we appreciate it!

Posted 2 weeks ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very quick response”

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Posted 3 weeks ago

Thanks for your review! With best wishes from The CoolCare team

Posted 2 weeks ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Hi, I was supported by Sarah, who was very helpful and informative.Thank you .”

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Posted 4 weeks ago

Thanks for your review - we really appreciate it -thank you! With best wishes from the CoolCare team

Posted 2 weeks ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“I think the person was called Sarah and she was very helpful and had a lovely manner, I felt I was being stupid as it was such an easy problem to solve but she made me feel reassured and was friendly and engaging, Thank you”

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Posted 1 month ago

Thanks for your review - we'll make sure your feedback is passed on to Sarah. Thank you! With best wishes from The CoolCare team

Posted 1 month ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Thank you Sarah”

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Posted 1 month ago

Thank you for your review! Best wishes from The CoolCare team

Posted 1 month ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Really helpful to sort out a query I had with incorrect dates.”

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Posted 1 month ago

Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team

Posted 1 month ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“They are very quick and good customer service.”

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Posted 1 month ago

Thanks for your feedback - we really appreciate you taking the time. Best wishes from The CoolCare team

Posted 1 month ago