Login
Start Free Trial Are you a business? Click Here

Mercure Heathrow Airport Reviews

2.9 Rating 150 Reviews
Tired and uninspired , air con wasn’t working and bed uncomfortable. A cheap stop over for the airport does the job but wouldn’t stay again
Helpful Report
Posted 2 years ago
Easy check in, polite helpful staff, clean and pleasant stay, 10 minutes from Heathrow
Helpful Report
Posted 2 years ago
Hotel needs an update - room did not feel clean - grubby carpet and aircon unit so dirty with dust and grime we didn’t turn it on.
Helpful Report
Posted 2 years ago
Very comfortable and quiet stay before a long flight. Staff extremely helpful. Everything one could want for an overnight stay. Parking was a slightly difficult due to small spaces.
Helpful Report
Posted 2 years ago
Really long wait at check-in, only one member of staff available. He was very pleasant but too much for him to do alone, and after a 3 hour drive I don’t want to wait for over 30 minutes to check in to my hotel.
Helpful Report
Posted 2 years ago
The fire alarm started going off from arrival until about 2am. Restaurant had 2 items on the menu. Parked my car underground next to a stack of mattresses - hopefully not new ones. Booked as part of a parking deal but honestly would avoid.
Helpful Report
Posted 2 years ago
Good hotel close to Heathrow and with very helpful staff
Helpful Report
Posted 2 years ago
Pros:- Great location, very close to Heathrow. Staff friendly Cons: Room very small, shabby. The carpet was heavily stained. Bathroom grotty!!
Helpful Report
Posted 2 years ago