“Even though we’d paid for the meet and greet service, we still needed to pay £7 entry fee and £7 exit fee. With other meet and greet providers, this is included in the price. Our return flight was cancelled so we ended up on a flight that arrived back 30 minutes earlier on the same day. We were charged £30 extra for this, even though it made very little difference to the time we actually arrived to collect the car. We ended up paying more than we would have done with the official Heathrow meet and greet, which would have given us more flexibility. The car was also retuned dirty from wherever it had been parked.”
“Not a meet and greet at all, asked us to walk to a hotel, took a while for them to come and then asked us to drop him back which we thought was very odd. Had a long flight last thing we wanted to do was take a detour. Would’ve been easier to just pay for parking and leave it there as it was closer than where they made us walk to!”
