“I was very impressed with our drop off and pick up. Both were slick. Our bag pick up took longer than expected and the guys were patient smiley and polite and very helpful with our bags. The only under par response was with someone answering the call when we arrived. Maybe he was a bit sleepy but he wasn't rude just a bit uncommunicative. The drivers certainly made up for it though”
“Couldn't fault them - they rang me when I was en route to the airport to confirm drop off time and where I needed to go - then I called them once I'd got my cases on the return and by the time I'd walked back to the Short Stay my car was parked there waiting for me. Very easy to deal with and everything you could expect from a M&G at a very reasonable price compared to a lot of other companies. Would certainly use again.”
“speedy and on time. My only criticism is that the drivers do not wear any name badges, lanyard, uniform "vests". So nothing to identify that they actually work for the company. This is quite disconcerting when you are handing off the keys to your car to a complete stranger who only has a notification of your booking on a mobile phone. The driver only showed me this when I asked and also did not check/inspect car for any scratches or bumps or take photos (which is what I believed would happen before they drove off in it)- I had taken my own photos. Overall I would use again but it was not as professional a standard as I have grown used to with APH at Gatwick”
“A really efficient service- someone was waiting for us when we dropped off the car and when we arrived back after our holiday. I would definitely recommend.”
