“Dropping the car off at Heathrow was hassle free. On return, there was a delay of maybe 15 minutes in returning the car to me because all the staff were very busy. Rather cheekily, in my opinion, I was asked to give a staff driver a lift back to the compound after he delivered the car to the airport. However, he was friendly enough, and I didn’t really mind. I think I paid a fair rate for the service provided. I am a Blue Light card holder, and was given a discount of, as far as I remember, 20%”
“Fantastic service. I went the wrong direction and the gentleman came and found me in drop off, communication was brilliant and the car was dropped back to me at the perfect time and he had even put some petrol in for me while I was away because I was really low when I arrived! Massive thanks”
“The drivers were good but the staff on the phone were rude before drop off and at collection. There was also a 40 minute wait for the car on arrival back to the UK. Not acceptable especially when being charged £30 to change terminal”
“Very good service. Received a call prior to drop off to confirm arrangements ahead of our departure. Drop off very easy. On return, car was ready and waiting for us to go, perfect. Would definitely recommend and use again.”
