“Very good and easy service, however we were disappointed that 30% of the battery had been used moving the car around whilst we were away which meant we didn't have enough electric to get home and we needed to stop and charge at the services which cost us additional money.”
“The Meet and Greet aspect worked very well with minimum waiting. However, Edward Lloyd did not have a stand at LHR Terminal 5 and the representative was not readily identifiable as he was not wearing a uniform. When he came to the car he did have a tablet with all my details but I was not given any form of receipt for my vehicle electronic or otherwise which was very disconcerting. But for these details which we consider important we would have awarded 5 stars”
