“Like a number of others I didn’t appreciate that you had to pay entry and exit fees of £7.50 in addition to the quoted cost. Other companies do not operate on this basis, they include these fees and no surprises.
The agent who collected the vehicle from our entry to the car park was around 15 minutes late. Not a great start.”
“Received a good service as part of my recent booking. However it came as a surprise that I needed to pay for the car park fee upon drop off and return to collect. I found this written in my confirmation post booking in the small print, however this wasn’t clear during the booking process.”
“This company is the best airport parking company I’ve ever used, and I’m a returning customer again and again! Their professionalism and attention to detail are phenomenal. Great job guys! Thank you very much!”
“Best valet meet and greet i have used in years! They even waited for me when luggage was unable to unload from the plane. Good communication and very nice drivers. Def using them again.”
“A very disappointing experience. We were rung on our way to Heathrow and asked to meet the driver at the departure drop off point, rather than in the Short Stay Car Park. As there was a road closure with bad diversion signs, we ended up driving round several times before finding the drop off point. The driver was difficult to identify and was totally bemused as to why he had been told to move to the drop off point. There was nothing to confirm he was genuine. We then had to pay the drop off £6 charge. They told me they were trying to save me money, as the ar park cost £7.50. I have never previously paid for car parking with other Meet&Greet firms. On our return, we had to wait about 20 mins for our car to be brought to the car park. Other firms have returned our car in about 5 minutes and we were also asked to pay the £7.50 car park fee ourselves. I won't be using Edward Lloyd again.”
