“Both pick-up and collection of our car was prompt. Everyone is so friendly from making the call to say we have arrived to them actually arriving will use every time”
“Communication was excellent- they called us back several times to track our progress due to our being delayed on route. Collection an retrieval of our car was done rapidly, and they also accommodated a change of vehicle at the last minute.”
“I have used other meet and greet companies and had better service but chose this because it was available with a discount via Tesco Rewards. It all worked but appeared to be a bit understaffed. The guys I met were good; sociable, helpful etc, so no problem there.
I called ahead as per the requirement and was told there would be an additional charge for parking as I was too early. I said that I would find somewhere to wait and was then told to come and they would find a driver to avoid the charge. To me, this should have been the first option, not the additional charge. On our return, we waited a long time for the car, maybe 45 mins, even though I called when we landed. There were no representatives in the car park, unlike other companies that had a desk and staff.
So it all worked and because of the vouchers, I saved £90.”
“Helpful and supportive. Called them directly when our flights were moved and they were easy and happy to help out.
Massive carnage in the terminal on a Sunday morning but they gave a good idea of time for collection so we grabbed a coffee and then headed up. All helpful and tidy and no issues to report!”
