“Easy to manage. Clear directions. Our flight back was delayed an hour. They met us as said 15 minutes after passing through passport control. Very polite drivers.”
“I have never used meet and greet before and was sceptical. However, it was so painless and easy as we followed the directions that were given when booking. I will definitely use this service again as the staff were friendly and approachable. My car was returned exactly how I had left it.”
“We use Edward Lloyd every time we fly from Heathrow.
They are always prompt for departures and arrivals and check your progress to ensure a smooth transition.”
“The phone number supplied would not work for 1hr 30 mins. I called over 12 times. Even though there were no communications, the car did not show on time despite knowing what flight I was on.
This company should have a back up number to call if the only available number doesn't work.”
“Waited ages at drop off as we were not told where to wait. If they had said wait by lift area we would have been fine. On pick up at arrivals, phoned as requested twice and they said they would be about 10 mins. 35ins later they arrived blaming the queue to get in carpark. It was not worth paying the extra for meet and greet, would have been quicker getting the transfer bus!”
