“Excellent service and friendly staff both on our departure & arrival at terminal 3. On both occasions, the staff were already waiting for us after calling ahead. Would use them again.”
“They answered the phone very promptly and were waiting for me when I dropped the car off and sorted out my very heavy bags. Same for the journey home...just made it all very easy”
“They made us pay £10 extra because we got there an hour early , our flight was cancelled on return and we landed 9 hours later than expected and was told we had to pay £50 extra , i said in terms and conditions it said £30 he then said I didn’t pay the driver when we dropped the car off but we did. Then he said well you can claim it off your insurance, disgusting, will never use them again all they want is extra money, con merchants”
“Odd echo each time I called from my mobile to the company's one. It has only happened with their phone in all the time I've been using mine.
Mystifying, but rather annoying nonetheless, and for me made hearing during my calls difficult.”
“Met on time when I dropped off my car at Heathrow Terminal 5 car park. We were met promptly after we arrived back at Terminal 5 on our return. Thank you.”
