“My 'Meet' was exactly as I expected. I received a call prior to my arrival to ensure I was ok for time, and to advise when the person meeting me would be at the RVP.
The return 'Meet' was not as wonderful. I followed the procedure to call once I had landed, and again when had collected my luggage. I arrived at the meet point to find my car, but no driver with my keys. He arrived a few minutes later as he had gone to pay the car park ticket.
Given how long I had been travelling I was tired, and wanted to get under way. the individual returning my car did not offer to show me around it for any signs of damage, or ask me to sign anything to say I had collected it. Not did they ask for any identification. i got into my vehicle to discover that, although the driver's seat had been moved to accommodate the driver, the memory of the electronic seat with my personal setting had been altered. Also, the steering wheel position had been changed and not returned to its original position. Also, a half empty bottle of water and used food serviettes had been left in the centre consul, and the wrapper for a family sized bar of Galaxy had been left on the passenger seat. i also discovered a plastic drinks straw in the driver's footwell. Once driving I noticed that my 'long term' fuel consumption had dropped from its normal 34-35MPG down to 26.8 MPG. this would indicate that someone had been driving my car in a manner that would be termed as 'Thrashing' or Ragging' it.
It is clear that my car was used to eat and drink within, and had been used to fulfil someone's gratification to accelerate to high speeds very quickly.”
“Booking etc and pick up and drop off info. clear and straightforward. Not quite so happy when car returned and driver got out of car and dribbled his can of coke all over gear lever gaiter, seat and drivers door seal area. Seat was set in a ridiculous position and it could have been more professional.”
“No problems with dropping the car off. On return could not get through on the number provided to let them know we had arrived despite trying continuously from landing. No alternative number to use and no rep in the car park to talk to. Not what you want when arriving home from a long haul overnight flight! No apology offered at the time and no response to emails.”
“Great service, we we’re running late on arrival but the guys really accommodated us by meeting us at the premier inn T4 as we were staying the night prior to our early morning flight with our 3 kids. Definitely worth the few extra quid as they take your vehicle store it locally (Datchet) then bring back to the level 2 car park ready on arrival. Would most definitely book again. Communication was great throughout when you call they actually know your name ! Great for those with young children or elderly traveler's. Car was handed back in same condition. Would book again on next trip. Top tip If you have Tesco Clubcard vouchers you may be able to redeem these against the cost with you paying a small difference.”
“Great communication before we arrived, they called us to confirm all the details on the day which saved us calling whilst in transit. On return called as soon as able to say we had landed, delayed getting off the plane and getting backs so called again as soon as we had them and no issue, arrived at the meeting point and the car was with us within 5 minutes. Great service all around and would definitely use again”
