Yay.com Reviews

4.97 Rating 1,508 Reviews
100 %
of reviewers recommend Yay.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.86 out of 5
Read Yay.com Reviews
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0330 122 6000




Unit 4, Riverside Business Centre

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Miguel is such a patient guy with humour!
Posted 2 months ago
Helpful and informative website. Prompt service. No problems.
Posted 2 months ago
Simple, user friendly interface and really friendly and helpful staff a phone call away if you do need help.
Posted 2 months ago
Jez and Meg are the best great team great support and value for money
Posted 2 months ago
Superb customer service! Raffi was so knowledgable and sorted the problem out very effeciently. Would definitely recommend Yay to anyone!
Posted 2 months ago
great reliable service used for a year and it did exactly what it said it would do gave me a land line number on my mobile free local number provided i will defiantly use this service again when i need it
Posted 2 months ago
Great! Helpful! Just need updating the website. It doesn’t seem user friendly.
Posted 2 months ago
Super reliable service.
Posted 2 months ago
Konner made my day! Problem wiht wetting voice phone and he sorted things out very quickly. All working perfectly now. Excellent service from Konner, and well done Yay!
Posted 2 months ago
Took no time at all getting through on the help line number and a pleasant gentleman, Konnor was extremely helpful from the get go re Domain support. Sorted out my issues within minutes and was happy to help in the future too! Highly recommend
Posted 2 months ago
Would whole-heartedly recommend Yay.com – it's all fairly straightforward to set up the basics, and if you have any issues (as I have) connecting third-party hardware, they go out of their way to help. Bought a new phone and was having no luck trying to connect it, so I got in touch with Yay – a very patient and chirpy Konnor just spent the whole morning talking me through it, rebooting this and that, and I'm up and running. Couldn't be happier with their service, and I know they're always at the end of the phone (a human being, too – no awful machine filtering) if any problem arises.
Posted 2 months ago
Excellent service, promt technical help and support. Would recommend.
Posted 2 months ago
Exceptional customer service. Meg, Konnor and Miguel have been incredibly helpful transitioning us over to Yay, nothing has been too difficult. Highly recommend the team! Software is also very good and covers everything we need it to, which is tough when we have quite a long list of requirements as a business!
Posted 3 months ago
Excellent company and service, highly recommend
Posted 3 months ago
Service client available and quick answer. Effective
Posted 3 months ago
Meg was very polite and helped me get set up within 5 mins.....literally. Thanks guys.
Posted 3 months ago
The helpdesk were excellent in helping me today. Many thanks, Jez.
Posted 3 months ago
Excellent service, with an amazingly easy to use web interface. Good line quality, and you have the flexibility of a SIP account to use with their own app or any phone/app of your choice.

In the 5 years we've been with them I've needed their customer services 3 times and they were always fast to reply, polite and very helpful. I wouldn't hesitate to recommend them.
Posted 3 months ago
Fantastic service. Raffi sorted our issue out very quickly and efficiently.
Posted 3 months ago
Meg was exceptionally helpfull and deserves a bonus
Posted 3 months ago
Yay.com is rated 4.97 based on 1,508 reviews