Xinix Reviews

Name: Xinix
Rating: 4.94

4.9 Rating 524 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 524 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uzair very helpful and we achieved what we needed, good service and product”

Helpful Report

Posted 6 months ago

“Mohsin was super helpful on the phone today and helped resolve an issue for us.”

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Posted 6 months ago

“The help you get when you contact XINIX is seconded to none, the response to any help you need is very quick,”

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Posted 6 months ago

“The support and customer services are quick to contact you back and helpful sorting out any issues. I have been testing the product for a few weeks and just ported my number to Xinix. The portal is a little too complicated to manage on your own and most likely will need their help but as said, they are quick to reply and help. So far, so good.”

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Posted 6 months ago

“Mohsin - Support that is of the highest level.... calm and works through the problem and made sure that the problem was solved. He also gave good advice on changes we might want to make in future and how they can be achieved.”

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Posted 6 months ago

“Fantastic customer service, I was updated at every stage of my transition from current provider to Xinix service. Even if the update was not positive I was informed. The not so positive update was regarding a late delivery of an ATA, this was no big deal as I had service via mobile App and desktop PC. I have worked in customer service for a global telecoms provider in the past and this is exactly how I would have expected my team to perform. Well done Xinix.”

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Posted 6 months ago

“Excellent company and support from their staff, especially Uzair who was very helpful and patient in assisting to setup the app for my mobile phone. Everything is working as it should. Many thanks for all your support.”

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Posted 6 months ago

“This company are truly amazing in all aspects, and the numerous operatives have always been courteous and helpful, so I have already recommended XINIS to friends and family.”

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Posted 6 months ago

“Mohsin was very helpful in changing the way we received incoming/outgoing calls. Fixed the problem vey quickly”

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Posted 6 months ago

“The transaction went really well and very quick. Great communication Thank you would recommend”

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Posted 6 months ago

“I have just ported my number over and had a few issues and questions. Uzair was extremely helpful and resolved my problems. Excellent service”

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Posted 7 months ago

“Firmware update cocked up my phone system. Thanks to Maryam it is all fixed now! Top notch support, thank you very much! Regards, Dave - Labcenter.”

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Posted 7 months ago

“Although the issue required Husnain calling me back, once he did, all was sorted. He was thoughtful, courteous and professional throughout.”

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Posted 7 months ago

“This stuff works. It’s simple. It’s excellent value for money. I love the way we have a normal handset (me mum appreciates this part) and the rest of us access this system via our mobiles using the app (essential as our mobile signal comes and goes in these parts). Thee guys really seem to care about customer service- I benefited from the follow-up call - well done team Xinix!”

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Posted 7 months ago

“Service Great. Easy to set up. They transferred my phone number no problems. Any quires they answerer straight away, no hanging on the line for ages. I am so pleased with everything.”

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Posted 7 months ago

“Responsive and pleasant help. Maryam took an interest in ensuring our system was working as it should.”

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Posted 7 months ago

“Maryam helped us today to setup another phone for our ip land line. She was very friendly and quick to sort us out. We are very happy with the service.”

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Posted 7 months ago

“Uzair was fantastic he helped me to configure my phone he was very helpfull and i took up alot of his time sorry about that not very technical, so happy to be up and running thanks again for your expertise .”

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Posted 7 months ago

“I wanted to keep my landline number when I moved to ‘fibre to the property’ for my broadband but only because it is still listed as the contact for a couple of clubs. A basic VoIP line appeared to be the answer so I hunted for a basic package. I found Xinix was the cheapest and put in my order on the internet. I have had direct contact with real people phoning me. First of all to check the details and telling me what would happen. Then telling me that my number was being ported from my existing supplier and that the necessary hardware was on its way. Now the phone I used for my landline is plugged in to the hardware Xinix sent and I can use it as before. Everything happened seamlessly and Xinix have contacted me today to check that all is ok. I have been made to feel that my custom is important to them - excellent customer service”

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Posted 7 months ago

“Very easy to set up and a very good team behind it if you need help,will be recommending to everyone”

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Posted 7 months ago

Xinix is rated 4.9 based on 524 reviews