Xinix Reviews

Name: Xinix
Rating: 4.89

4.9 Rating 954 Reviews

98 %

of reviewers recommend Xinix

4.9

Based on 954 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Myriam sorted our problem She was very professional whilst being personable She is a credit to your company and it gives us a lot of confidence in your service going forward. Thanks so much”

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Posted 7 months ago

“Excellent service. Loved that there’s a direct telephone number and a person to speak to at the other end. No automated communication. I had one phone connected differently, they came up with 2 solutions, which worked perfectly. Very happy with everything.”

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Posted 7 months ago

“Perfect service.”

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Posted 7 months ago

“Maryam, the person who helped me (very patiently!)to connect the leads for the phone was most helpful, the cost was very reasonable and overall it was a very positive experience.”

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Posted 7 months ago

“First class service all-round, quick to respond and knowledgeable. Thank you !”

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Posted 7 months ago

“Excellent Service & Product”

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Posted 7 months ago

“Tia in customer service is outstanding and quickly resolved my issue in calling Belgium.”

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Posted 8 months ago

“Well done, amazing customer. Service”

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Posted 8 months ago

“The service from ali was superb. He look after us and he did a amazing job.”

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Posted 8 months ago

“Excellent tech support from Ali.”

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Posted 8 months ago

“Very easy to change over , very helpful courteous people on the phone line , good serviy”

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Posted 8 months ago

“Uzair, identified the problem being the GUI password. To resolve this we had to re-set the base which proved problematic. After some detailed manipulation of the base features and some 3 hours later Uzair completed the job. Thank you for your time and patience. Much appreciated.”

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Posted 8 months ago

“always the best support from the company Ali was amazing today”

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Posted 8 months ago

Thank you for your kind words! We're thrilled Ali provided amazing support today. We’ll pass your feedback to the team. Kind regards, Team Xinix

Posted 8 months ago

“I am 91, and I cannot get used to talking to robots. What a refreshing change to contact Xinix with my problem. An immediate response to my e-mail, followed by a phone call the next day, telling me my problem had been dealt with, with a further call to check that the problem had not returned. First class, Xinix! I wish there were more like you. If the rest of your services match this, Heaven help the Opposition! J.B.”

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Posted 8 months ago

Thank you for sharing your kind words. We’re delighted to hear that you had a refreshing experience with Xinix and that your issue was resolved promptly, with follow-up to ensure everything stayed well. Kind regards, Team Xinix

Posted 8 months ago

“I need ten stars not five. Xinix support solved a problem for us whereby the owner of number we call most often had invertedly blocked our number in their call blocking device. Support were patient, understanding and didn't treat us as idiots. I judge companies by the level of service they provide rather than the cheapest price. Well done Xinix, we very strongly recommend them.”

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Posted 9 months ago

“I would like to share my appreciation for Team Lead Uzair Sahi. When I first joined Xinix as a customer, he was not yet a team lead, but even then he consistently provided exceptional support. Now, as a Team Lead, he continues to deliver the same high standard of service and dedication. Whenever I have contacted him, Uzair has always responded promptly and resolved my issues efficiently. Even today, despite being unwell and having a fever, he still ensured that my concerns were addressed without delay. His professionalism, commitment, and dedication to customer satisfaction are truly commendable. I am extremely pleased with the level of service he provides. Highly recommended.”

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Posted 9 months ago

“Great service. I'm very happy that I selected Xinix.”

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Posted 9 months ago

“Thanks you once again Uzair for your 10 out of 10 service. Keep up the great work.”

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Posted 9 months ago

“they have always been exceptionally good and reliable to work with.”

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Posted 9 months ago

“I received exceptional service, the advisor talked me through everything step by step”

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Posted 9 months ago

Xinix is rated 4.9 based on 954 reviews