Xinix Reviews

Name: Xinix
Rating: 4.90

4.9 Rating 757 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uzair finally solved a time zone issue with not much fuss. Thanks Uzair”

Helpful Report

Posted 1 year ago

“Mohamed was very patient and dealt with my query in a professional manner.”

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Posted 1 year ago

“Uzair is great always on hand to help, we have recently had a few changes within our company and Uzair has been fantastic throughout the process always willing to go the extra mile regardless off the time of day 👏👏👏”

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Posted 1 year ago

“Great service as always go out of they way to help regardless or request or time of day 👏👏👏”

Helpful Report

Posted 1 year ago

“Switching to Xinix for our VOIP service was smooth and straightforward. The team was very professional and provided personalized help every step of the way. Their customer support was especially good—they were patient and clear, helping me set everything up without any trouble. Although setting up the fiber optics was a big task, using Xinix has been a great decision. I definitely recommend them for anyone needing home or business VOIP services.”

Helpful Report

Posted 1 year ago

“Xinix VoIP has been a game-changer for my home. Their customer support team helped me set everything up smoothly and patiently answered all my questions. I highly recommend Xinix for anyone needing reliable VoIP services.”

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Posted 1 year ago

“Number port completely promptly and without issue.”

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Posted 1 year ago

“Thanks once again Uzair, 10/10 service as always.”

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Posted 1 year ago

“Extremely helpful”

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Posted 1 year ago

“very helpful nice explaining every detail it's a pleasure to to deal with you”

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Posted 1 year ago

“Customer support were very helpful in responding to and sorting out an issue. They talked me patiently through the steps at my end and were efficient in doing so.”

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Posted 1 year ago

“efficient support team operator, resolved the issue quickly and professionally”

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Posted 1 year ago

“Using my own VoIP adapter, I was not succeeding in entering the configuration correctly, Uzair arranged to take control of my computer and solved the problem, finding the advanced setting I had missed, and everything then worked fine. Good service!”

Helpful Report

Posted 1 year ago

“I had a broadband landline bundle with Plusnet and took the opportunity of a contract renewal to unbundle leaving my broadband with Plusnet and moving my landline service to Xinix VOIP. We have had our home phone number for over 40 years and it was important to us to keep it. Xinix ported the number in a trouble free process, were unfailingly polite and helpful on the phone and treated my anxiety with understanding! The adapter was delivered in plenty of time and installation was very simple. We've had the service for two weeks now and has provideded excellent voice quality with no hitches. Very pleased with Xinix service.”

Helpful Report

Posted 1 year ago

“transition to voip easy and staff very helpful; Uzair was particularly knowledgeable and kind.”

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Posted 1 year ago

“We have had a trouble free transfer to a VOIP phone service, ie. to XINIX . All the communication has been on a very helpful and personalised basis yet remaining very professional efficient. Our last contact with Ali has been very effective in making the most of the informative parts of our contract. In short good stuff, many thanks. R.Jaworski”

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Posted 1 year ago

“Support call from ALI Excellent service quickly fixed the problem. Thanks”

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Posted 1 year ago

“Uzair provided exceptional assistance and guided me through the entire setup process seamlessly.”

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Posted 1 year ago

“Was having trouble with my landline number, when dialling my number to my mobile it kept coming with another number and some where else in the country, submitted a ticket to customer support, received email from Uzair who must have passed the ticket on to Ally who rang me to tell me the number had been changed to my own landline number, i checked and sure enough my proper landline number was coming correctly on my mobile, i would like to praise Uzair and Ally for the help they both gave me thanks again”

Helpful Report

Posted 1 year ago

“Had a preocular question for the customer support today. When dialling my mobile number from my landline, the landline number didn`t come up on my mobile screen but someone else`s did from another part of our country, got in touch with Uzair and Ally who changed the number all is well, much praise to both the person`s in helping me get my landline correctly thanks guys”

Helpful Report

Posted 1 year ago

Xinix is rated 4.9 based on 757 reviews