Wet Wall Works Reviews

Name: Wet Wall Works
Address: Unit 30 Lynedoch Industrial Estate, Wet Wall Works, Wet Wall Works, Greenock, Inverclyde
Rating: 4.06

4.1 Rating 832 Reviews

74 %

of reviewers recommend Wet Wall Works

4.1

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0300 3035553

Email:

websales@wetwallworks.co.uk

Location:

Unit 30 Lynedoch Industrial Estate, Wet Wall Works,
Wet Wall Works,
Greenock
Inverclyde
PA15 4AX

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Wet Wall Works 5 star review on 18th October 2025

Anonymous

Wet Wall Works 5 star review on 8th October 2025

Anonymous

Wet Wall Works 5 star review on 25th September 2025

Jackie Jackson

Anonymous

Anonymous // 01/01/2019

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“Fantastic service from the guys, great product too, bathroom looking amazing”

Wet Wall Works 5 star review on 22nd August 2024

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Posted 1 year ago

“Easy to order and well packaged on delivery. There was a delivery mix up on my order but one phone call and they went above and beyond to get the items to me next day. No complaints and I’ll buy from them again.”

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Posted 1 year ago

“Exactly what was advertised”

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Posted 1 year ago

“Obtained Splashback for bathroom refurbishment. Panels arrived in time however Courier refused to assist with deliver to the property, panels were left for us to being in, wish we were told prior we would have to bring them in ourselves permitting us to prepare in advance. Splashback panels look very nice however one of the panels have serve manufacturers damage and a couple of others had minor damage, edges were chipped. Warning check your panels as soon as they are delivered. We were unable to check our panels immediately, owing to limited space, the panels are very large. We could only check at the point they were being fitted and being removed from the packaging to be fitted. End result, bathroom refurbishment looks lovely with Splashback panels.”

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Posted 1 year ago

“Great sturdy quality product”

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Posted 1 year ago

“Arrived on the day they said”

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Posted 1 year ago

“Good price delivered when they said it would courier came on time have yet to open it up as my plumber is not coming till Monday the 19th less chance of no damage”

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Posted 1 year ago

“Ordered 3 metres worth of PVC shower panels. Turns out I needed another metre. So ordered another one. But this one came as a single metre (the others came as separate 0.25 pieces). The single metre long one is thicker than the ones as a 4. This means it isn’t level against the other panels when up on the wall. Very very annoyed. Won’t be ordering again.”

Helpful Report

Posted 1 year ago

Hi Lauren, You shouldn't be annoyed with us, the warehouse dispatched exactly what you ordered. The first order you placed contained 3 packs of the 250mm panels, the second order you placed contained a 1-meter panel. After placing your order, you will have received an order confirmation, outlining what you bought. You could have called us realising you had made a mistake before the products were dispatched. Even before fitting, you should have checked the items, instead, you've left us an unfair review which I would appreciate you changing. Kind Regards Rupert

Posted 1 year ago

“Recently purchased 13 Fibo boards. Arrived on time and really well packaged. Very impressed by the service from start to finish. Will definitely use again”

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Posted 1 year ago

“Only ordered samples but liked the product and fast delivery”

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Posted 1 year ago

“A great product, delivered on time, and with exceptional attention to detail and proffesionbal concern from despatching staff. This is what cand be done!”

Wet Wall Works 5 star review on 6th August 2024

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Posted 1 year ago

“The wall panels look great, but the bullnose trim for around the windows is a different shade of white (creamy) to the corner trims.”

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Posted 1 year ago

Hi Edward, Thank you for your review. Looking into the order, you purchased different brands, which is why they are different shades. To keep the colors the same, you will need to purchase from the same brand as the items will be made in the same factory. If you haven't used the trim, please send it back, and we can get the same brand as the others sent out. Kind Regards Rupert

Posted 1 year ago

“quality is brilliant, i took the sample to my bathroom designer and he was very impressed”

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Posted 1 year ago

“I ordered 3 samples from wet wall works. They never came, I emailed asking them to be sent, never came I then phoned the operator assured me the items would be sent straight away. Again never came. So hard to give anything other that 1 star. Sorry wwworks”

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Posted 1 year ago

“I requested some samples of bathroom wall panels. They were delivered promptly. I will be ordering my panels soon.”

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Posted 1 year ago

“Order was delivered in time and in perfect condition”

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Posted 1 year ago

“Really great and helpful customer service (I think I spoke with Lee), looked into the delivery issues I had and kept me up to date on what was happening and I never had to ring back to chase it up. Delivery company was a bit of a pain which led to a few issues but Wet Wall Works themselves were fab.”

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Posted 1 year ago

Hi Kirsty, I will pass your review on to Lee which I know he'll appreciate. Thank you for reviewing us :-) Kind Regards Rupert

Posted 1 year ago

“I haven’t fix the panels yet, they look good and the fixing instructions are very helpful.”

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Posted 1 year ago

Smashing. Thank you for leaving us a great review. Kind Regards Rupert

Posted 1 year ago

“Really slow to send out samples, it was nearly a month later before they arrived (vs a quoted 5 working days). All were in stock. Phoned the warehouse / tracking multiple times, it always went to a full mailbox. Eventually had to drive through to the showroom in Glasgow (2 hours away) to get what we needed in time. Fortunately the person working there was extremely helpful.”

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Posted 1 year ago

“I only orders samples. They took 3 weeks to arrive. I had to make 2 phone calls and eventually recieved them.”

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Posted 1 year ago

Wet Wall Works is rated 4.1 based on 832 reviews