Wet Wall Works Reviews

Name: Wet Wall Works
Address: Unit 30 Lynedoch Industrial Estate, Wet Wall Works, Wet Wall Works, Greenock, Inverclyde
Rating: 4.06

4.1 Rating 832 Reviews

74 %

of reviewers recommend Wet Wall Works

4.1

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0300 3035553

Email:

websales@wetwallworks.co.uk

Location:

Unit 30 Lynedoch Industrial Estate, Wet Wall Works,
Wet Wall Works,
Greenock
Inverclyde
PA15 4AX

Write Your review

Tell us how Wet Wall Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wet Wall Works 5 star review on 18th October 2025

Anonymous

Wet Wall Works 5 star review on 8th October 2025

Anonymous

Wet Wall Works 5 star review on 25th September 2025

Jackie Jackson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All goods arrived on time and well packed.”

Helpful Report

Posted 1 year ago

“Terrible! Paid for next day delivery, didnt receive the next day. Called to chase, was told it will be with us the next day. This then continued for the next 2 days, we had plumbers on site waiting for the items which delayed our job by a week and cost us money. Cancelled the order and requested a refund, only for it to turn up nearly a week later.”

Helpful Report

Posted 1 year ago

“We ordered a sample for a shower wall. It took about three weeks to arrive by which time we'd ordered from another outlet”

Helpful Report

Posted 1 year ago

Hi Matthew, Thank you for your review, and you've hit the nail on the head. The issue you experienced is now resolved for future customers as samples are dispatched each day as we have a new structure and staffing in place. Our negative reviews historically have been samples, which will now stop. If there is anything else in the future, please contact myself on 0300 3035553 or email websales@wetwallworks.co.uk. Thank you Rupert

Posted 1 year ago

“Bought the packs of VOX kerradeco panels from my local depot in Irvine. I've fitted wet wall before but not this kind. What can I say, these panels are so easy to work with and apply. Mitred all the external corners as ime not really a fan of edging and it's personal preference for the finish. As a joiner this was easy enough however if you are good a DIY then it's very possible to achieve depending on your skill levels. These packs have great coverage and if you look close enough are matching patterns. But to be honest I doubt you'll notice so I wouldn't get overwhelmed trying to match them. If applying to the wet area (shower/bath) apply a small bead of clear silicone in the joint making sure to clean off any that squeezes out. I used CT1 again only as my preferred choice. As a tradesman I'll definitely be back. Oh and the Fergus I think his name was was very helpful giving me advice on fitting and adhesive to use and apply.”

Wet Wall Works 5 star review on 10th November 2024

Helpful Report

Posted 1 year ago

“I ordered 3 samples and only 2 arrived and of course the one we really wanted was the one that didn't arrive”

Helpful Report

Posted 1 year ago

“Query re order was sorted out quickly and courteously. Thank you to Lee”

Helpful Report

Posted 1 year ago

“2 samples not 3 received. No paperwork. I know they are free but I didn’t realise the wall covering was just Lino and not insulated board.”

Helpful Report

Posted 1 year ago

Thank you Maria for your review. What you have received is the laminate of the panel, as it's extremely costly to send out physical samples of the boards. If you would like an actual cutting of the board, we do ask customers to write this in the comments box, but you must have missed the description when selecting your panels. If there was a sample missing, that'll be because we are out of that particular design. Please let me know which one and we will have this dispatched once the new laminates are in. If you would like a physical cut panel, not one supplied by Fibo, please contact us at websales@wetwallworks.co.uk and we'll arrange for a panel to be cut for you. Kind Regards Rupert

Posted 1 year ago

“It would have had 5 stars but the courier damaged 2 of the panels fortunately I could cut the damage off so it wasn't a problem, not wanting to big myself up but the job went very well and looked great, I would certainly bye again.”

Helpful Report

Posted 1 year ago

“I was disappointed in how long it took to get samples and also the quality of samples, did not show the design of the wet wall”

Helpful Report

Posted 1 year ago

Hi Vicki, Thank you for your review. The issue you experienced is now resolved for future customers as samples are dispatched each day as we have a new structure and staffing in place. Concerning the design, it's hard to capture the design on sample, which is approx. 20cm by 10cm but the sample should show the prominent colour, not necessarily the tile design but it's for the user to see the colour in their own environment. If there is anything else in the future, please contact myself on 0300 3035553 or email websales@wetwallworks.co.uk. Thank you Rupert

Posted 1 year ago

“The product looked amazing, sadly won’t be using it as change of space doesn’t require it!”

Helpful Report

Posted 1 year ago

“Ordered some samples of shower Panels with the time frame 7-10 working days for delivery. They arrived 4 weeks later. I spoke to a customer service man who assured me they had been sent on Day 10, however they did not arrived till 20 days after that! I tried to call multiple times and could never get through and send 2 emails and never heard back. Terrible service. I had to go with another company in the end.”

Helpful Report

Posted 1 year ago

Hi Laura, Thank you for your review, and you've hit the nail on the head. The issue you experienced is now resolved for future customers as samples are dispatched each day as we have a new structure and staffing in place. Our negative reviews historically have been samples, which will now stop. If there is anything else in the future, please contact myself on 0300 3035553 or email websales@wetwallworks.co.uk. Thank you Rupert

Posted 1 year ago

“Not everywhere offers Fibo panel, glad to know that Wet Wall offers it and they offers quick delivery as promised.”

Helpful Report

Posted 1 year ago

“First get your act together getting samples out to a customer I purchased 5 samples on the 5th October only on arrived How can I purchase from a company that can't even get samples to me so I can purchase goods from them”

Helpful Report

Posted 1 year ago

Hi Malcolm, Thank you for your review, and looking at your order, I can see the 5 samples were placed on two separate orders that were sent 8 days apart. The issue you experienced is now resolved for future customers as samples are dispatched each day as we have a new structure and staffing in place. Our negative reviews historically have been samples, which will now stop. If there is anything else in the future, please contact myself on 0300 3035553 or email websales@wetwallworks.co.uk. Thank you Rupert

Posted 1 year ago

“Quality of product is great. Let down by cowboy delivery company DX Delivery. All corners of all shower wall panels were damaged and the face of one panel. Not surprised, the way the panels (marked fragile!) were thrown into the delivery van.”

Helpful Report

Posted 1 year ago

“These were the cheapest panels I found online & considering they are the thickest at 10mm compared to others of a lesser thickness that were asking over £200 per panel,it's a bit of a no brainer delivery was fast,reasonably priced & look great up on the wall,would highly recommend,in fact have already sent the link to a friend whose looking for panels.”

Helpful Report

Posted 1 year ago

“Perfect shower panel , just what i needed and super fast delivery , what more could you want”

Helpful Report

Posted 1 year ago

“Brilliant service, arrived next day! Couldn't fault.”

Helpful Report

Posted 1 year ago

“never received paid samples, chased several times, no reply”

Helpful Report

Posted 1 year ago

“Great product. Terrible delivery - 12 hour slot !! I paid £50 extra for next day. It should at least be a half day window. Or updated in the day to a 2 hour slot.”

Helpful Report

Posted 1 year ago

“Good product .. I just picked silver finish not white? Customer liked white better so no worry’s.”

Helpful Report

Posted 1 year ago

Wet Wall Works is rated 4.1 based on 832 reviews