Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,897 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 16th February 2026

291

Anonymous

Anonymous // 01/01/2019

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English

“The devices were delivered quickly. One device was faulty, which Vesternet's customer service sorted out quickly, and have dispatched the RMA.”

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Posted 9 years ago

“Excellent delivery”

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Posted 10 years ago

“No problems with the order. Kept up to date with delivery regularly.”

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Posted 10 years ago

“I was informed immediately that all my order was not available and had the option to cancel it. All communication was dealt with efficiently and professionally. Delivery time was excellent.”

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Posted 10 years ago

“Fast delivery, excellent service”

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Posted 10 years ago

“I have been amazed with the pre-sales support Vesternet have given me. I have bought a VeraPlus, TDK mains socket and Fibaro Dimmer 2 to experiment with. Once I am happy I will ordering a bucket load of Z-Wave bits from Vesternet, especially as I am confident that any questions I have they will get answered for me. They have also been competitive on price which always helps too.”

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Posted 10 years ago

“First class service!!!!”

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Posted 10 years ago

“I made a last minute purchase of a Fibaro senser on a Friday afternoon and chose next day delivery. This was a few minutes after purchasing an alternative Smarrthings senser from Currys (also next day delivery). I was very impressed when my purchase confirmation email arrived with the manual for the item I ordered in pdf format attached, very professional. I was kept up to date with the status of my order throughout and it arrived by Royal Mail the next morning. My Currys order? Despite charging more for next day delivery it was delayed and didn't arrive until the Sunday. Vesternet have my trust and my future orders.”

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Posted 10 years ago

“Great service, they took great care to make sure I knew every step of the delivery process.”

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Posted 10 years ago

“My first choice for home automation purchases. Good advice that can be trusted to be vendor neutral”

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Posted 10 years ago

“Everything arrived well packaged and fast. One item was out of stock, we were notified immediately, and it was shipped a couple of days later. Would definitely use them again.”

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Posted 10 years ago

“Good service”

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Posted 10 years ago

“The product was advertised as 'in stock soon' when i purchased it. It wasn't long before it arrived at Vesternet where i was kept up to date on it's shipping progress via email. It arrived in good time and I was very happy with the service. The website also has some great info on the products.”

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Posted 10 years ago

“I have always had good service from Vesternet. I've used them for a few years now, and seen prompt deliveries and responsiveness when I've had enquiries. I'm happy to recommend them to others.”

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Posted 10 years ago

“What I needed and when I needed it!”

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Posted 10 years ago

“Ordered online and received within a couple of days. Exactly as expected.”

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Posted 10 years ago

“These guys are helpful. i had an issue with a device that developed a fault sometime after i bought it. Vesternet were quick to respond in a helpful manner and sorted my replacement soon after. I used to look online for the best prices for items and vesternet are hard to beat. Given that, and their service, i just go straight to vesternet as i know i will end up there anyhow.”

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Posted 10 years ago

“The site was eay to navigate. The switch I wanted was in stock at a good price and it was delivered quickly. I would use Vesternet again.”

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Posted 10 years ago

“I have speculated on Lightwaverf RF products for the home, the range offered, price and delivery offered by Vesternet is amazing, will use again.”

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Posted 10 years ago

“As title. Ordered a couple of times and will definitely order from them again.”

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Posted 10 years ago

Vesternet is rated 4.8 based on 2,897 reviews