Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,848 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“My first choice for home automation purchases. Good advice that can be trusted to be vendor neutral”

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Posted 9 years ago

“Everything arrived well packaged and fast. One item was out of stock, we were notified immediately, and it was shipped a couple of days later. Would definitely use them again.”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“The product was advertised as 'in stock soon' when i purchased it. It wasn't long before it arrived at Vesternet where i was kept up to date on it's shipping progress via email. It arrived in good time and I was very happy with the service. The website also has some great info on the products.”

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Posted 9 years ago

“I have always had good service from Vesternet. I've used them for a few years now, and seen prompt deliveries and responsiveness when I've had enquiries. I'm happy to recommend them to others.”

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Posted 9 years ago

“What I needed and when I needed it!”

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Posted 9 years ago

“Ordered online and received within a couple of days. Exactly as expected.”

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Posted 9 years ago

“These guys are helpful. i had an issue with a device that developed a fault sometime after i bought it. Vesternet were quick to respond in a helpful manner and sorted my replacement soon after. I used to look online for the best prices for items and vesternet are hard to beat. Given that, and their service, i just go straight to vesternet as i know i will end up there anyhow.”

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Posted 10 years ago

“The site was eay to navigate. The switch I wanted was in stock at a good price and it was delivered quickly. I would use Vesternet again.”

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Posted 10 years ago

“I have speculated on Lightwaverf RF products for the home, the range offered, price and delivery offered by Vesternet is amazing, will use again.”

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Posted 10 years ago

“As title. Ordered a couple of times and will definitely order from them again.”

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Posted 10 years ago

“My order was well within time for next day delivery Guaranteed.. However it did not arrive next day, I rang and complained and was today i would get it the following day, after taking another day off work, the items still did not arrive. Again I got in contact as i received an email from them saying it has now been dispatched, and Vesternet had the cheek to blame the courier and say they bump parcels on a day, a lot this time of year. when in fact it had only just been dispatched from Vesternet.”

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Posted 10 years ago

“A refreshing change in this day and age. A company that really cares about customer service!”

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Posted 10 years ago

“Title says it all. No problems to order overseas (i live in Sweden). Faster delivery than expected!”

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Posted 10 years ago

“Website to easy to use, lots of information and support available on the products. Good feedback on order progress.”

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Posted 10 years ago

“Absolutely awful awful awful really really bad - but I'll be shopping with them again :-)”

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Posted 10 years ago

“I have been a customer for a few years now and they consistently provide great products and service at a really competitive price. This couple with the excellent free Technical advice and support if required. ( Vesternet Mondays during July & August are an excellent idea too as you can save 20 percent on selected items. ) Totally recommended.”

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Posted 10 years ago

“So this Smart home stuff is not quite as simple as it looks. The service from Vesternet is excellent particularly the pre and post sale support from Mark.”

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Posted 10 years ago

“Vesternet have constantly given great support while setting up my home automation. Furthermore the deals they offer are second to none. Who says you cannot have your cake and eat it. Great pricing and great support I can't recommend this company enough. Keep up the great work.”

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Posted 10 years ago

“Good selection and prices. Quick Delivery. Recommended.”

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Posted 10 years ago

Vesternet is rated 4.8 based on 2,848 reviews