Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,897 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 16th February 2026

291

Anonymous

Anonymous // 01/01/2019

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English

“My order was well within time for next day delivery Guaranteed.. However it did not arrive next day, I rang and complained and was today i would get it the following day, after taking another day off work, the items still did not arrive. Again I got in contact as i received an email from them saying it has now been dispatched, and Vesternet had the cheek to blame the courier and say they bump parcels on a day, a lot this time of year. when in fact it had only just been dispatched from Vesternet.”

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Posted 10 years ago

“A refreshing change in this day and age. A company that really cares about customer service!”

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Posted 10 years ago

“Title says it all. No problems to order overseas (i live in Sweden). Faster delivery than expected!”

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Posted 10 years ago

“Website to easy to use, lots of information and support available on the products. Good feedback on order progress.”

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Posted 10 years ago

“Absolutely awful awful awful really really bad - but I'll be shopping with them again :-)”

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Posted 10 years ago

“I have been a customer for a few years now and they consistently provide great products and service at a really competitive price. This couple with the excellent free Technical advice and support if required. ( Vesternet Mondays during July & August are an excellent idea too as you can save 20 percent on selected items. ) Totally recommended.”

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Posted 10 years ago

“So this Smart home stuff is not quite as simple as it looks. The service from Vesternet is excellent particularly the pre and post sale support from Mark.”

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Posted 10 years ago

“Vesternet have constantly given great support while setting up my home automation. Furthermore the deals they offer are second to none. Who says you cannot have your cake and eat it. Great pricing and great support I can't recommend this company enough. Keep up the great work.”

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Posted 10 years ago

“Good selection and prices. Quick Delivery. Recommended.”

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Posted 10 years ago

“Very helpful website plenty of considered information on under Resources, items always delivered promptly and as described. Helpful customer service. Appear to stock a good range of items, I Intend to use Vesternet again as my system expands,”

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Posted 10 years ago

“The Best online stores for home automation products. I was particularly impressed at their willingness to help and assist even amateur installers like me. This has taken the entire experience to a different level. Way to go guys.....”

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Posted 10 years ago

“Love the item but not impressed with the company used for delivery”

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Posted 10 years ago

“I wasn't sure about the performance of one device. I asked about it and got a very knowledgable response.”

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Posted 10 years ago

“Prompt delivery and a vast selection of Home Automation products”

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Posted 10 years ago

“Super service, good product range, delivered quickly. Great source of help too with the videos and other stuff on the site. Great place to shop for Z-Wave stuff.”

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Posted 10 years ago

“Vesternet is a trusted seller that I have been using for years. Buy here with confidence.”

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Posted 10 years ago

“I have placed multiple orders with Vesternet including an entire home automation controller replacement with the Fibaro Home Center II and my experience has been great. Each order is promptly shipped and always are followed by a person reach out from the company asking how everything was and they are genuinely interested in feedback. Great home automation company to work with as a trusted partner.”

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Posted 10 years ago

“As well as supplying a good range of products they provide a good range of guides to help you select the right technologies and understand how to get what you want.”

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Posted 11 years ago

“Ordered various dimmers and sockets from Vesternet as the prices were good and know their product well. Each product page has a plethora of useful guides and tips and the team replied quickly on any additional queries I fired through.”

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Posted 11 years ago

“I was linked to purchase this item on the U.S. Amazon gift wish list -- and was surprised to find I was charged a foreign transaction fee on my credit card.”

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Posted 11 years ago

Vesternet is rated 4.8 based on 2,897 reviews