Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,848 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“This is my 3rd order from Vesternet and the 3rd to be labelled as "In stock, ships today" for hours after ordering only to be told that it is actually out of stock. When the items came back into stock, I had to email customer services to get my order sent. Edit: I was contacted by Vesternet to see what had gone wrong and if there was anything they could do. I was offered a discount off a further order which was despatched and delivered quickly. All my previous orders had been from Summer sales which may be the reason they were delayed. Customer services are helpful and responsive.”

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Posted 8 years ago

“Simple and straightforward transaction process”

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Posted 8 years ago

“Great product set at good price, and excellent after-sales service,”

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Posted 8 years ago

“Easy to Use, Great Prices - as a journalist specialising in Smart Home tech, I sometimes still need to buy bits and bobs, and I always come to Vesternet first as they have a superb range and its arranged in a way that everyone understands.”

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Posted 8 years ago

“Very easy to browse through the products with lots of info available from the retailer including manufacturer documentation. Very helpful section for querying existing customers about items with prompt responses too. Highly recommended.”

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Posted 8 years ago

“Not only sells good high tech products but provides information, opinion and help on those products via its well designed website. Yearly summer sale is well worth keeping an eye on to get bargains.”

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Posted 8 years ago

“You're very lovely for taking so much of my money!”

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Posted 8 years ago

“I've used them several times before and they are great with advice and with delivery”

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Posted 8 years ago

“Quick and easy website to use, no problems finding what I wanted, and everything I've seen of it is professional.”

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Posted 8 years ago

“Quick easy ordering and good stocks of everything you need for home automation”

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Posted 8 years ago

“Vesternet have a superb range of products at excellent prices backed by first rate customer service and fast delivery.”

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Posted 8 years ago

“Vesternet has a large stock selection - you can easily find a wide range of Z-Wave devices here. Good prices and quick delivery.”

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Posted 8 years ago

“The best place (and the cheapest) in EU to get your Z-Wave equipment”

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Posted 8 years ago

“Great website”

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Posted 8 years ago

“Always get a good service and a good price.”

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Posted 8 years ago

“Excellent product range. Slick ordering process. The goto place for home automation”

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Posted 8 years ago

“The Vesternet on-line shop is well designed and you quickly find the products you are looking for. For each product you get plenty of information and access to the user guides and other PDF documents. After checkout they also provide the download links to all the user guides of the products you purchased. Brilliant service.”

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Posted 8 years ago

“Excellent product range, advice and service as always!”

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Posted 8 years ago

“Excellent and easy to checkout”

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Posted 8 years ago

“Sells the best products at the best prices.”

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Posted 8 years ago

Vesternet is rated 4.8 based on 2,848 reviews