Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,848 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“Good knowledge of products and good service”

Helpful Report

Posted 8 years ago

“The information available as a community is excellent (unsurpassed in fact). It would seem pedantic to drop one star for a minor complaint - that it is difficult when ordering to tell if an alternative address contains the company name (which is necessary if there are many companies at the same address).”

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Posted 8 years ago

“Vesternet Items are competitively priced and the website is an excellent source of technical docs etc. I've not had to use Tech Support as yet but I get the impression the Tech Support from Vesternet staff is brilliant too.”

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Posted 8 years ago

“I've bought a fair bit of ZWave kit from Vesternet, with keyless lock accessories being the latest. Vesternet have good online resources, a helpful expert at the end of an email and a large choice. For example, all the RFID cards and keyfobs to go with a keyless lock. Delivery has been prompt.”

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Posted 8 years ago

“Great company - great support and great prices”

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Posted 8 years ago

“best advice and price”

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Posted 8 years ago

“Great service. Huge stock great advice”

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Posted 8 years ago

“Great - only issue is somehow I couldn't find my password and had to reset it”

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Posted 8 years ago

“Vesternet I had never bought anything from them before. I selected the items prior to signing up... it held them in the basket, signing up could not be easier A few standard bits of info (minimal amount) email, name, address... too easy PayPal or Card, the choice was there... No problem”

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Posted 8 years ago

“Lots of exiting bits for our home automation system with all the information you need to decide if it is going to work.”

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Posted 8 years ago

“Fast and straightforward”

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Posted 8 years ago

“The only place I buy my Smart home kit. Comprehensive and relevant product range. Excellent support team.”

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Posted 8 years ago

“Always get great service, and the store website with Q&A/Review sections is very helpful, not to mention the great blog posts filled with information.”

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Posted 8 years ago

“Vesternet has a great range of home automation products. It's always my go-to supplier with good stock levels, fast shipping and good customer service.”

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Posted 8 years ago

“Good company, excellent service. Occasionally more expensive that competition”

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Posted 8 years ago

“Always excellent service with great support if needed”

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Posted 8 years ago

“well laid out website with excellent Q&A which really helped me choose the item I needed”

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Posted 8 years ago

“Bought from Vesternet many times over 3 years, great support. I sadly had an item fail within warranty (not Vesternet's fault) and the return procedure was seamless and within a few days I had a working replacement. If you want a reliable shop that offers you advice if you need it look no further. I highly recommend them!”

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Posted 8 years ago

“Fast response to emails and great website”

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Posted 8 years ago

“Great selection at pretty unbeatable prices! Lack of stock for some key items is a little frustrating.”

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Posted 8 years ago

Vesternet is rated 4.8 based on 2,848 reviews