“Thank you Vavista for a great and quick service you were very helpful and explained my questions very well, gave me a fantastic quote one of the cheapest I’ve had in a while 👍
And sent all the relevant documents by email to me Fantasia service”
“Not much to review, as I’ve never claimed. The guy on the phone was friendly and polite, that’s important.
How have you managed to get an aggregate score of 4.5 Stars, when it’s only possible to leave full stars as a review🧐🧐🧐”
Hi Sophia, thank you for your feedback. We take customer satisfaction very seriously and would like to apologise for the frustration you've been experiencing recently. We would like to take a look into this further for you. Please email your postcode and registration to reviews@vavista.com so we can locate your policy and assist you further. Thank you.
“Won’t insure me on my new car so had to cancel policy on old car and go with different insure,summer set bridges waved the £75 cancellation fee and vavista decided to add an extra £200 on cancellation fee so vavista asking for that”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. We would appreciate the opportunity to assist you further. Please email your postcode and registration to reviews@vavista.com so we can locate your policy and assist you. Thank you.
