“ridiculous experience. Customer service is zero. unhelpful. They said they would charge for address change! never heard that before from other company”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing with our customer service recently. We appreciate any feedback our customers provide to help us continuously improve our service going forward. Thank you.
“I just renew my policy with vavista and after some misunderstood with the call center I can say that my opinion about vavista as company is good. They are sending you in time the documents,the online portal is very easy to use and prices are just good. More I would like to thank David from renewals who make it easy for me to renew my policy and helped me by phone to have all done in few minutes. Next year I will continue to renew with them.”
“Very quick online quote. One of the most reasonable prices and as I already had a policy with Vavista I knew they were a good choice. Received documents within 12 hours off taking the policy out. Would highly recommend.”
