“Due to a named driver not put on insurance and although the policy was 7 days before term started I was going to be charged £25 and £25 to cancel so I cancelled”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you
“Vavista has been a great car insurance service for me and there staff are very friendly and offer very good customer service. I will be looking forward to renewing with them this month. Great Thanks.”
“Price was great but after service not so good my second day on phone trying to make amendment to policy. Over 30 min waiting then cut off. Next day was asked to phone nack as computers were down.”