Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.
“Bad customer service, money driven greedy company, took my money without providing the service. The customer is expected to do everything themselves however, the site is not intuitive and when asking the call handler for assistance they are only willing to help for a fee (£50)”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.
“I am so so disappointed at this company, the worst insurance company ever, poor and unprofessional customer service agents who shout at clients and couldn't give you chance to express yourself, Holding on clients for several minutes just to hear them say 'systems are down and we can't attend to you" what a shame. So much more flaws.... The company is a NO NO for me.”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.
“A clear website to list hyper relevant questions to provide my tailored solution at a fair price. Layout, order and feel of the process was sublime and comforting.”
“Worst company ever! Tried to speak someone several times and each time told someone will call back and they never do , DO NOT get car insurance with them, I will continue to write honest reviews on every site I can while I cannot speak to advisor , been trying for weeks to talk to someone to be told that they having technical issues , wish I had read reviews first before I got insurance”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.
“Vavista staff have been helpful and are quite straightforward in their approach. I’ve had to make a few adjustments and it has been effortless and efficient.”
