“Their site is pretty easy to use but most of the time you'll end up having to call them, their pricing is pretty expensive this time around but cheaper the then the insurers on the price comparison sites, over not bad.”
“Website all fine and easy to use, insurance taken out and paid for but still not connected to the main insurance database showing anpr ect that the car is actually insured which is rather concerning as its all electronic. Let's hope it doesn't cause any issues..”
“I took a policy out paid in full 29/12/23, a week(05/01/24) later they contacted me saying that they would not honour my NCD so had to pay an extra charge, I shopped around and found an alternative company who would honour my NCD so called backed and cancelled with the 11/01/24 being the last day of the policy, received all the cancellation emails refunds breakdown etc on the 5th,its now 02/02/24 and no refund,conacted today and was told they have 28 days to issue it,what are you doing with my money? nothing takes 28 days absolute joke of a company”
Good day,
Thank you for your feedback.
We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.
“A clear and easy to navigate web-site. The eco credentials of this company is what attracted me to them. Combined with a very competitive price for my car insurance.”
“Easy to set up an account and the policy,fair price for me and my partner.
Vavista could do with an app .so it would be easy to connect to your account.”
“Never heard of Vavista until I was looking to renew my car insurance policy. Tried many options and found a good policy that met my needs with Vavista at a very competitive price. Would recommend to others.”
