“This is my second insurer company that I’ve contacted with, and I am so happy with Vavista insurance because last year I was paying £246 a month and this year they gave me a wonderful offer which is £170 monthly
I would like to thank you for your service”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.
“I had accident and nan fault claim that was hit and run and the claim department said yes this is non fault claim I change my car some refund which I call vivasta like 20 time every day different statment trust me I am very disappointed to give this feedback I had different coumpany insurance in the past it was not like that I leave my refund no need anymore but it is extremely disappointing
First person ohh you will be recive in 7 days
2nd , you will be receive in 28 days
3rd , no refund at all
4th , oh once claim department confirmed non fault will straight give you refund
5rth, sorry you are not eligible for refund
6th , no refund
All like this which they confirm that it was not my fault and plus give me my access back and no claim bonus .”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can take a look into this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Really easy to get all the paperwork sorted and very easy to speak with someone when calling, whoever helped me on the phone was really friendly the first time I called and was very helpful and understanding. Nice one”
“Price is fair. Customer service is great, the one I had almost had me in tears from laughing - it was my fault, she tried her best to hold it together but I kept on butchering my words haha.”
“Easy process to buy my car insurance online.
Covers all my requirements with easy online access to my documents etc.
Price unbelievable compared to my previous insurers and other quotes I received.”
