“Received a great friendly customer service from Nesha once i got through. I called a total of 3 times and every time i called the minimum waiting time was 45 minutes which is ridiculous. It’s difficult to speak to a representative.”
“I had to leave vavista and come back as a new customer to save 8% on my policy. Customer service is really good. However, they are just like any other insurer out there in the market with a defacto rating of at least 3 stars. All prices have gone up including for the annual switchers.”
“I never received my car insurance renewal quote even though my old policy with Vavista expires tomorrow hence why I had to go through the rigmarole of entering all of my details again, I don't even know whether I've got a better deal by doing it that way, all I know is I had to do something to make sure my car was going to be insured, by the way I don't want or need anything from Amazon so I hope I don't win the voucher”
“There was some issues with completing renewal to begin with and considered leaving but was called by a different renewal advisor and managed to achieve this in the end”
