The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.61

4.6 Rating 2,748 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 22nd July 2025

593

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug for my kitchen, good quality and easy transaction.”

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“Beautiful rug, doesn’t look like a traditional outdoor rug, it’s much more substantial. Bought for my kitchen floor and I’m thrilled with it.”

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“Great rugs”

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“I can’t even sing their praises enough. Not only are their prices competitive, their customer service is impeccable. I’ve bought more than 4 rugs this summer for my new home and they’ve been so gracious and supportive when I’ve had to return some items and their communication is always prompt and stellar. I Will be buying from them for the foreseeable future and recommending to my loved ones as well. Thank you so much!”

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“Beautiful rug with great instructions to make sure it sits properly”

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“Really pleased with my rug. Beautiful colour of pink, it really brightens up my bedroom. Delivery was very speedy too. Would definitely recommend and will definitely order again, thanks!”

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“Good product. Rapid delivery. Very happy with service”

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“I searched a while for a good quality rug for a price I could afford and am glad I found The Rugs. My rug arrived quickly, was well packaged and is of great quality, especially for the price I paid. I would definitely buy from The Rugs again.”

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“Happy with the purchase. The rug selected was for outdoor purposes but we decided to use it indoors as it looks absolutely amazing! Great quality, fast delivery. Definitely recommend it!”

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“. Quick delivery”

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“Very happy with the size colour and quality”

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“I love it!”

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“Absolutely love my new rug. It's really great quality and added a much needed splash of colour to my living room. Delivery was speedy and it came really well packaged. I've recommended you to anyone who comments on it!”

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“So happy with the rug , it looks perfect ! just what we wanted 😍 would definatly recommend, also very quick delivery ❤❤❤”

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“superb quality for the price. Excellent service from ordering to delivery.”

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“The rug is really great and thick, wasn't sure what the quality would be like but for the price it's great!”

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“The rug came and we are happy. 10 stars for the customer service I received when the address I entered for delivery was wrong. Thanks you to THERUGS”

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“Love the rug great quality but the only thing is it slips alot on my tiled kitchen floor but besides that it's perfect thankyou”

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“Love my new rug , great design , good height , doesn’t catch on any doors , lyes very flat and doesn’t move about once down . Very efficient service and very good price , would recommend to anyone .”

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“Absolutely love the rug! I love the flatweave design as it's so easy to keep clean. The corners tend to curl, but that is easily resolved using some rug tape. Quick delivery and packaged well”

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The Rugs is rated 4.6 based on 2,748 reviews