The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.61

4.6 Rating 2,749 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product great price and quick delivery can't fault it”

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“Very quick service. Very well wrapped and instructions to take care of your new rug. Really happy with the rug.”

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“Love my new rug”

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“Very nice product”

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“Exactly the design I want light weight, washable and good colour match.”

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“This rug was just what we were looking for. It fitted nicely and the quality was very good for the money we paid.”

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“Perfect. Easy ordering service and good quality.”

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“Delivery kept getting postponed however rug looks amazing”

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“Excellent quality and easy shipping and delivery. Driver contacted before delivering..the rug is perfect in size and thickness”

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“Rug was as we expected wanted something hard watering but not too fluffy so easy to clean especially with grand kids very happy with it.”

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“Rug is lovely colour & quality. Next day delivery. Really pleased with my purchase.”

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“Purchased 2 and are exactly what I wanted and as advertised”

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“Always been unsure when ordering on line as goods don't seem to be the same as in pictures. However I was surprised I would have paid much more in the shops. It was exactly what I expected”

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“Excellenr product and customer service. I received a wrong order , when I contacted live chat , my order was replaced and arrived very quickly in time.overall very satisfied customer.”

The Rugs 5 star review on 29th November 2023

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“I was unsure if I should order from here with all the negative reviews but I'm so glad I did, the rug I had was great quality, I'm so pleased with it and the price was very good also fast delivery”

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“Great quality rug, this is my second order with this company and they are super fast at delivery, only problem is I ordered charcoal and it is blue but don’t want to mess around with returns.”

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“So pretty great quality durable and great colour slightly lighter than on the picture”

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“Very pleased with our new rug, nicely made, good price and quick delivery.”

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“Loving the rug. Exactly what I expected”

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“Absolutely fabulous rugs. I have bought 2 of them.Good quality, hardly can tell they are not jute. I have 2 dogs, that's why I was searching for easy clean rugs and on top of it they are very stylish. I'm really happy with the purchase! Good price too.”

The Rugs 5 star review on 27th November 2023

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The Rugs is rated 4.6 based on 2,749 reviews