The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.61

4.6 Rating 2,748 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

Write Your review

Tell us how The Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rugs 5 star review on 22nd July 2025

593

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rug arrived on time, 2 days after placing the order. Really happy with the quality of the rug and it looks exactly like the website images - amazing price too compared to similar from other retailers!”

Helpful Report

“Lovely rug for the money”

Helpful Report

“Very good customer service”

Helpful Report

“Absolutely love my new rug , looks fab in my lounge .”

Helpful Report

“Very happy with my rug and a fantastic price !”

Helpful Report

“Great company, really happy with my new rug looks a lot more expensive than what it was”

Helpful Report

“Lovely rug perfect”

Helpful Report

“Looks nice”

Helpful Report

“Excellent products. Just what I wanted and delivered quickly.”

Helpful Report

“I was a bit dubious ordering a rug online, although after some questions had been answered by The Rugs, I am most definitely 100% over the moon, it's exactly what I wanted, colour is perfect and as described, thank you The Rugs, will definitely be recommending you 👍😁😁”

The Rugs 5 star review on 10th November 2023

Helpful Report

“Rug is as pictured. Soft and perfect for high traffic areas. Absolutely love it”

Helpful Report

“Really happy with the service! Ended up keeping one rug and returning the other. No real problems so would gladly purchase from them again. Love the variety on offer!”

Helpful Report

“Amazing customer service”

Helpful Report

“Excellent value for money and very good quality rugs”

Helpful Report

“Perfect. Just what I wanted and looks exactly like the picture. Very reasonably priced aswell”

Helpful Report

“Excellent value for money and perfect for my lounge especially with small children. Easy to hoover looks amazing too.”

Helpful Report

“Great service, very good price and super quick delivery.”

Helpful Report

“Spot on ,just the job v.g.v for money Next day delivery to first classs company”

Helpful Report

“Love it!!!!!!!!!!”

Helpful Report

“Swift delivery, good value for money & a really nice rug. Surprised at the quality. Thank you.”

Helpful Report

The Rugs is rated 4.6 based on 2,748 reviews