Surprise Shirts Reviews

Name: Surprise Shirts
Address: c/o EquipMySchool.com, Achurch Close, Horncastle
Rating: 4.86

4.9 Rating 1,375 Reviews

97 %

of reviewers recommend Surprise Shirts

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,375 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Surprise Shirts 5 star review on 19th May 2024

190

Anonymous

Anonymous // 01/01/2019

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“Shirt was MASSIVE and a team no one had heard of, a league 3 team from Portugal,”

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Posted 3 months ago

We are sorry to see the Surprise Shirt is too large Colleen. We will get in touch with you as we can swap this for you. The team you received, Farense, are a top flight Portuguese club, in fact they are doing well at the moment with the team currently sitting 7th in the league with the chance to qualify for Europe next year if they can keep up this form - fingers crossed!

Posted 3 months ago

“Excellent experience shopping with Surprise Shirts. Package arrived quickly without any issues (e.g. customs, tax), which is good as I'm based in Europe. Good communication with company as well.”

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Posted 3 months ago

Thanks for the kind words - we're pleased you enjoyed the experience!

Posted 3 months ago

“Always efficient and rapid service Well packaged. Always buy as a gift and like the shirts are never replicated”

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Posted 3 months ago

Thanks for your kind words Jane - it helps enormously to get such positive feedback. We really value your support.

Posted 3 months ago

“Great company, lovely staff . i wish them all the best.”

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Posted 3 months ago

Thanks for your kind words and support Paul!

Posted 3 months ago

“Brilliant company, after being let down by a couple of companies, this family run business are the real up and coming mystery shirts, Keep going”

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Posted 3 months ago

Sorry to hear you've had some previous bad experiences Matteo - thank you for placing your trust in us!

Posted 3 months ago

“Hi there. I was very surprised (no pun intended) when I received my shirt as not only did I get a mystery team I never heard off but I also received an additional football shirt and that was a national football team of Iran. I was very shocked at getting both but very appreciative as both fit well and the Iran shirt was long sleeved which was what I was hoping to get. Massive thank you very much and I’m sure I’ll be buying another Surprise Shirt in the future. Kind regards, Dylan.”

Surprise Shirts 5 star review on 4th February 2024

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Posted 3 months ago

Congratulations on the Golden Ticket Dylan. As the Iran shirt is slightly 'left-field' we thought we'd throw in an extra shirt on us for you - thanks for your support!

Posted 3 months ago

“Bought for my friend, Trabzonspor from Turkey lovely shirt thank you”

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Posted 3 months ago

Thanks for placing your order with us Trevor - we really appreciate it!

Posted 3 months ago

“Delivered sooner than I expected, beautifully packaged, and my son was extremely happy with his present.”

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Posted 3 months ago

That's wonderful to hear Susan - thank you so much!

Posted 3 months ago

“Very good service and fast delivery”

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Posted 3 months ago

Pleased you enjoyed your Surprise - thanks for the order!

Posted 3 months ago

“Rob and the team are fantastic! Super helpful if sizes need amended, always delivered on time and fantastic quality. I don’t write reviews that often but I can’t recommend surprise shirts enough, fantastic! Andrew”

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Posted 3 months ago

Thanks for your amazing support Andrew - as well as such kind words! It means a lot to us.

Posted 3 months ago

“First time trying mystery boxes, and I have definitely chosen the right place. Bought two shirts and both were amazing! Great costumer service and delivery time, amazing community and they didn’t disappoint.”

Surprise Shirts 5 star review on 27th January 2024

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Posted 3 months ago

We are very appreciative for the support we receive from international customers - thank you for placing your trust in us Abdulaziz. We are glad you enjoyed the Surprise Shirts experience!

Posted 3 months ago

“Wonderful Quality Shirt, Great Birthday Present”

Surprise Shirts 5 star review on 26th January 2024

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Posted 3 months ago

That's fantastic - thank you for the order Steven!

Posted 3 months ago

“I love the shirts and the card describing the shirt and club!”

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Posted 3 months ago

We appreciate the kind words John - thank you!

Posted 3 months ago

“Brilliant customer service really helpful. Definitely shop here again”

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Posted 3 months ago

Ah thank you Orla - we look forward to seeing you again soon.

Posted 3 months ago

“Love the shirts so far, they haven't failed to deliver a banger so far and always listen to any requirements for what to avoid sending, leagues or specific colours. Currently repping cape Verde in 5 a side 💪”

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Posted 3 months ago

Ah that's great to hear Robert - thanks for taking the time to feedback

Posted 3 months ago

“Very Happy. Great and friendly service.”

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Posted 3 months ago

If you're happy, we're happy - thanks so much Scott!

Posted 3 months ago

“Have purchased from Surprise Shirts multiple times and never been disappointed once.”

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Posted 3 months ago

That's great to hear Darren - thanks for the support!

Posted 3 months ago

“Great shirt and great service. I accidentally ordered the wrong size, and they were so quick to reply my email and change the order.”

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Posted 3 months ago

Thanks for the kind words and for your support!

Posted 3 months ago

“Easy to use site, fantastic idea! My football-mad 15 year old loved the unusual gift and it means having a birthday in January isn't so bad after all, as he now has a surprise to look forward to for the next 2 months. Would recommend and will use again.”

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Posted 4 months ago

We love getting feedback - buzzing that your footy-mad son likes his first Surprise! We'll do our best to ensure he enjoys the next two shirts - where in the world shall we go next?!

Posted 4 months ago

“I received a jersey that I never would have seen without using this company! All of my preferences were catered for and the information leaflet attached to the delivery was very informative.”

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Posted 4 months ago

We pleased you liked your Surprise Darren! Thanks for your support.

Posted 4 months ago

Surprise Shirts is rated 4.9 based on 1,375 reviews