Surprise Shirts Reviews

Name: Surprise Shirts
Address: c/o EquipMySchool.com, Achurch Close, c/o EquipMySchool.com, Achurch Close, Horncastle
Rating: 4.85

4.9 Rating 1,685 Reviews

96 %

of reviewers recommend Surprise Shirts

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Surprise Shirts 5 star review on 30th October 2024

224

Anonymous

Anonymous // 01/01/2019

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“Super impressive! I've just received my first order and I'm really pleased. The box and fact the shirt comes wrapped in tissue screams quality. Delivery time was quick and the fact card and the Haribo were a cool bonus. What I was blown away by was the e-mail I received within an hour of placing my order. During sign up there's a section for personal requests regarding future orders. I'd stuck one in on the off chance and didn't think much of it. When I got the confirmation of my order there was a personalised P.S. regarding my request and mentioning my upcoming shirt. Really REALLY impressed me. It's little things like that, I really appreciate. Great story behind this cool firm and wish it on-going success!”

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Posted 1 year ago

Thanks so much for taking the time to leave such a detailed review Ry - it means a lot to us.

Posted 11 months ago

“Full experience overall was good. I was kept up to date with the process. The bucket hat looked Fab! Would definitely buy again.”

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Posted 19 hours ago

We hope the surprise is well received Jemima! Thank you.

Posted 19 hours ago

“I have purchased approximately 20 of these shirts over the last 2 year, cannot fault them my son loves getting his shirts delivered, some great teams which he's always been happy with, great quality too. Will definitely be ordering more in the future, easy to order and quick despatch. I have recommended to a few other people who have also ordered from here and been happy with what they have received. Have just received an order for Christmas so Im sure my son will love this one also.”

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Posted 1 day ago

Wow - thank you so much for not only purchasing yourself but promoting us to others. That really is fantastic and means a lot to us. Thank you.

Posted 1 day ago

“Love the mystery. The shirt I received was absolutely wonderful.”

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Posted 2 days ago

We're pleased you enjoyed your Surprise Shirt experience Michael!

Posted 2 days ago

“Easy to place an order . Delivered as stated . Very good all round .”

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Posted 2 days ago

Thanks for the positive feedback Richard - we're pleased you enjoyed your Surprise Shirt experience.

Posted 2 days ago

“First time ordering. I ordered a child’s shirt and played it safe and got Lazio 23/24 kit. Son will be very happy. I’m sure we’ll be back!”

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Posted 2 days ago

Brilliant - thanks Courtney! We hope your son enjoys his first Surprise Shirt experience!

Posted 2 days ago

“Great service and shirts”

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Posted 2 days ago

Thank you, very kind!

Posted 2 days ago

“The bucket hats are so good very well made customer service was excellent definitely using again”

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Posted 2 days ago

That's brilliant to hear Luke - we're buzzing you liked them!

Posted 2 days ago

“Had so many shirts over time from this company for my son, his friends and my husband. Excellent place to get your shirts. Delivery and quick too!”

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Posted 2 days ago

Thanks so much Katie - we really value the support!

Posted 2 days ago

“I received a fairly obscure shirt, which is what I requested and I'm happy with it but I'm not sure it's worth the price I paid. Understandably some shirts will be more valuable than others and maybe in future I would go for a less obscure team as I feel the manufacturing quality of the shirt would be higher.”

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Posted 3 days ago

Thanks for the feedback - you chose "More Obscure/Go For It" which typically means we'll choose an obscure unusual club/design that isn't readily available domestically. If you ever do decide to order again, then by all means choose "play it safe" which means you'll be more likely to receive a mainstream team + a more recognised manufacturer. Thanks for the order - we do appreciate it and as I say we will take this feedback on board.

Posted 3 days ago

“Great quality shirt and so far great fm pick - Singapore premier champs here we come!”

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Posted 3 days ago

Ha Ha - good luck!!

Posted 3 days ago

“always a great experience my son has loved the shirts since he was wee”

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Posted 4 days ago

That's wonderful to hear - thank you so much for placing trust in us Leanne!

Posted 3 days ago

“Delivered the goods again . Never disappoint”

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Posted 4 days ago

Really appreciate the support and kind words Mark- have a wonderful Christmas!

Posted 3 days ago

“Absolutely amazing. Our son loves the shirts he gets! Excellent service and will always continue to purchase.”

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Posted 4 days ago

Thank you - it's great to read that your son loves the Surprise Shirt experience. That means a lot to us!

Posted 3 days ago

“Great shirts! Bought as Christmas Presents - I've had a sneak peak and we have recieved a great variety of shirts. When I buy again I would probably opt for more safer options but that is the luck of the draw and I did ask for unique! I'm sure they will be well recieved. The shirts are nicely packaged and the information cards great. I would highly recommend.”

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Posted 4 days ago

No problem Amy - thanks for the kind words! In terms of future choice, if you chose 'play if safe' we'll ensure we send better known clubs. However we hope the Surprise Shirts are well received. Thanks for the order.

Posted 4 days ago

“Class tops and even better service! Great idea for that secret Santa present 🎁”

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Posted 4 days ago

Hope the Secret Santa goes well Gareth! Thanks for the support.

Posted 3 days ago

“Great service”

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Posted 4 days ago

Thanks so much Roger!

Posted 4 days ago

“Very good quality and was extremely happy with the shirt I recieved.”

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Posted 5 days ago

That's great to hear - thanks Will!

Posted 5 days ago

“Excellent choice , quick delivery”

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Posted 5 days ago

We're pleased you enjoyed your Surprise Shirt experience Fiona - thank you!

Posted 5 days ago

“Great customer service, Very quick delivery, and quality product. Would not hesitate to use again”

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Posted 5 days ago

We hope to see you again soon, thanks so much for placing your trust in us

Posted 5 days ago

“Ordered multiple times from surprise shirts for myself and my son and they never disappoint! Even going out of their way to send the correct sizing, due to manufacturing differences.”

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Posted 5 days ago

Thanks Craig, We size every shirt to ensure that we get sizing right as much as possible and it's really positive to get feedback that we are on the right track.

Posted 5 days ago

Surprise Shirts is rated 4.9 based on 1,685 reviews