Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,889 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, prompt delivery, great value product.”

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Posted 3 years ago

“Brilliant product and brilliant service, will definitely use again”

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Posted 3 years ago

“Proffesional all the way. Good prices , top quality wood and fast delivery. Would use them again !”

Origin Suregreen Ltd 5 star review on 15th October 2022

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Posted 3 years ago

“Excellent service. Lovely chap delivered the goods and was so very helpful. Nothing was too much trouble. Would definately recomend:)”

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Posted 3 years ago

“Good service fast delivery 👍”

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Posted 3 years ago

“I ordered 30 sleepers, very good quality, Very good customer service, had a problem/mix up with the delivery company on the day of delivering so a quick phone call to sure green and it was all sorted out. I’ll definitely be using the again”

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Posted 3 years ago

“Excellent products snd service.”

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Posted 3 years ago

“More than please with my purchase. A big thank you to all concerned, kept up to date at all stages with my order.”

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Posted 3 years ago

“Great value , super quality and very efficient service and delivery. Would definitely order again.”

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Posted 3 years ago

“Very fast dispatch and great prices”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“The last time I bought topsoil from a well established competitor of yours it was awful. Yours looks superb and, nice touch, protected from the weather. Thank you.”

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Posted 3 years ago

“Suregreen are a great company to order from . Thier customer service is great and nothing to much trouble. Would absolutely use again and defo recommend them .”

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Posted 3 years ago

“Quality product”

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Posted 3 years ago

“Product brilliant delivery side of it rubbish no tracking or notification just us making calls to them”

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Posted 3 years ago

Hi Paul Thank you for your feedback. We really appreciate your kind comments regarding the timber you've received this time. I am sorry to hear you were unhappy with the delivery process. We do advise a 3 to 7 working day estimate for deliveries of this nature to be made. On review of your order notes, I can see you made contact within 48 hours of your order being placed, and that the courier booked you in and delivered your goods within 5 working days of you ordering. I can't see any contact from you to advise you were unhappy with this process, and am sorry to only hear about this through your review. Our customer care team is on hand 6 days a week for you to contact should you have any queries on orders placed in future. Kind regards, Wendy Suregreen Ltd

Posted 3 years ago

“Prompt delivery again”

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Posted 3 years ago

“Spot on delivery was on time would defiantly use again”

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Posted 3 years ago

“The sleepers we wanted were really competitively priced when compared with local DIY stores so we took the chance and ordered online. The Website is intuitive and the check process fast and easy. Products turned up within the promised date range with a polite and helpful carrier, and are of high quality. We are delighted that we found Suregreen and will be coming back for future purchases.”

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Posted 3 years ago

“First time I have used Suregreen Ltd. I can only wish every business was so well organised! Extremely efficient and courteous staff. Excellent prices too. Thank you.”

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Posted 3 years ago

“Ordered on line. Easy to use website and excellent service. Thank you.”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,889 reviews