Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,895 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

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English

“Good efficient service and sensible products”

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Posted 4 years ago

“good service thanks”

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Posted 4 years ago

“Great items and value for money! Bit slow on the delivery side but other than that pretty good!”

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Posted 4 years ago

“Ordered some sleepers which were delivered promptly, and at a good price. Very pleased!”

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Posted 4 years ago

“Fast postage, thank you”

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Posted 4 years ago

“Was very pleased with the products and service and quick efficient delivery”

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Posted 4 years ago

“Delivery driver was very rude”

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Posted 4 years ago

“Purchased 20 iron stakes. Very happy with my purchase. Fast delivery too.”

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Posted 4 years ago

“I ordered nine sleepers from Suregreen Ltd and they were delivered promptly on the day they promised and they were the quality I required and expected.”

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Posted 4 years ago

“I've placed 4 orders with you over the last few weeks. Can't fault quality and once delivery is secured the delivery tracking process is very useful. Andy the driver was also spot on. The only significant frustration is "out ot stocks". Appreciate this happens but the website should give some indication of timescale of "out of stocks" and if this is not possible then there should be a follow up email from the service team. The team have been very helpful but I have always had to do the chasing.”

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Posted 4 years ago

“Good quality product. Delivered very quickly. Pleased with the quality and service.”

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Posted 4 years ago

“Amazing company. Good old fashioned customer service. Delivery was quick and hassle free. Even had a few pieces of wood that I wasn’t satisfied with and they replaced with no quibbles. Thanks Sure Green. If I ever need sleepers in the future (or any timber in fact) I will be coming back.”

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Posted 4 years ago

“Ordered 2 rolls of chicken wire to fence around veg beds as we're bothered by beautiful bunny rabbits!! Arrived ahead of schedule and is just what we needed... working beautifully....the bunnies can have the rest of the field with the horse, sheep and chickens!!”

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Posted 4 years ago

“Pleasant easy transaction, great product & great service 5* - Thankyou!”

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Posted 4 years ago

“Product (green treated sleepers) as advertised, with impressive customer service throughout. They always answer the phone and endeavour to help.”

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Posted 4 years ago

“Excellent service and quality prompt delivery”

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Posted 4 years ago

“Ordered two packs (72) of 200 x 100 sleepers for a garden project, arrived within 48 hrs and were all a decent quality. Great service.”

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Posted 4 years ago

“Excellent fast service and a great product”

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Posted 4 years ago

“Prompt receipt of my order which was delivered well wrapped. Thank you”

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Posted 4 years ago

“Delivery could have been quicker as had to chase twice”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,895 reviews