Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,895 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product, not only has it enhanced the look of the garden its given us more privacy.”

Origin Suregreen Ltd 5 star review on 11th July 2021

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Posted 4 years ago

“Easy to navigate”

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Posted 4 years ago

“Had to use the chat but great once Rory had helped me”

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Posted 4 years ago

“Products were good value, but shipping seemed excessive.”

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Posted 4 years ago

“Clear and precise web site”

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Posted 4 years ago

“It would be useful if the length of the roll was indicated”

Origin Suregreen Ltd 3 star review on 11th July 2021

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Posted 4 years ago

Hi Evan, Thanks for your feedback. The item you've ordered shows the length of the roll in the final drop down menu for you to choose from. I've attached a screenshot for reference. Our apologies if this was not clear when you were placing your order. In future if you need any help with any of our products, our customer care team are here 7 days a week to assist you. Thanks, Wendy, Suregreen Ltd.

Posted 4 years ago

“Good so far”

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Posted 4 years ago

“Very good and easy process to order. Thank you.”

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Posted 4 years ago

“Competitive prices. Excellent, helpful webchat. Recommended.”

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Posted 4 years ago

“Great price great service as usual”

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Posted 4 years ago

“Very impressive in which my order was processed and ready for collection. I was very impressed with the choice available and the amount of stock. Staff all very pleasant. Certainly recommend this company and will certainly be using Suregreen again.”

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Posted 4 years ago

“easy to use site. last order delivered on time”

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Posted 4 years ago

“maybe because of previous ordering but placing order is very clear.”

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Posted 4 years ago

“Fantastic company always great service and fast delivery thanks for your services”

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Posted 4 years ago

“Good service,...nice price.Pleased”

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Posted 4 years ago

“i COMBINED RESEACH ONLINE WITH A PHONECALL AND GOOD HELP AND INFORMATION WITH BOTH ASPECTS”

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Posted 4 years ago

“Website was easy to use, now will see what delivery and goods are like :)”

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Posted 4 years ago

“Easy to find product needed and order. No problems thank you”

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Posted 4 years ago

“Collected a pallet of railway sleepers from your depot, no hassle, the staff were very nice and the product is very good, I will certainly use you again.”

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Posted 4 years ago

“Good website”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,895 reviews