Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,890 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The fence posts that I ordered were delivered promptly, were as described and at a fair price.”

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Posted 3 years ago

“Easy to order on-line. Very reasonably priced. Delivered within three days. Excellent service.”

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Posted 3 years ago

“Excellent products- sleepers with prompt delivery.”

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Posted 3 years ago

“Incredible customer service, couldn't have done more to help get our order here as quickly and efficiently to allow us to get our works done.”

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Posted 3 years ago

“Not inpress with the carrier DHL, took all of 7 working days to arrive . Even then they couldn't give a time slot just turned up at 6pm. Would look at other companies first before buying from suregreen again because of this.”

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Posted 3 years ago

“Good communication and product is as described, thanks.”

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Posted 3 years ago

“price of canes best price on the net, however, I thought the carriage charges were a bit high I had a problem with DHL giving me different delivery dates which they sorted out for me. overall highly recommended and will use them again in the future.”

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Posted 3 years ago

“Delivery when expected, very happy with timber and mesh which I ordered.”

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Posted 3 years ago

“Good quality screening, would recommend.”

Origin Suregreen Ltd 5 star review on 9th May 2022

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Posted 3 years ago

“the product I was interested in was sold at a competitive price and arrived very quickly. much appreciated”

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Posted 3 years ago

“Came well packed and quick service, good quality for the price, would use sure green again.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Great customer service & efficient delivery”

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Posted 3 years ago

“Product was not too bad except a foot short on each roll which lost me over a metre of screening, I am now a metre short and didn’t want to purchase another roll. Delivery was pretty quick though.”

Origin Suregreen Ltd 3 star review on 8th May 2022

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Posted 3 years ago

Good Morning Thank you for your review. We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. Due to the nature of the product, the bamboo screening is able to be stretched slightly by gently laying it on the floor and shaking it up and down from one end whilst someone is holding it tight at the other end. If you would like to discuss this further please do not hesitate to get in contact with us. Kind regards Dan Customer Care Manager Suregreen Ltd

Posted 3 years ago

“We are very pleased with the purchase of plant stakes. We use them to support our dahlias and they are perfect for this purpose. The order was easy to place and arrived on time.”

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Posted 3 years ago

“Fantastic product for the price”

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Posted 3 years ago

“A good product supply in reasonable time”

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Posted 3 years ago

“Very competitive price, with easy online ordering service. Delivery driver was extremely helpful, polite and smiley”

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Posted 3 years ago

“Classic planter of modern light light material outside my very old house. Came on time and communication with company first class. Delighted with it!”

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Posted 3 years ago

“Very pleased with the bird proof netting it’s certainly up to the job. Used on my raised vegetable beds and have plenty left for my blue berry bushes. Just what I wanted.”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,890 reviews