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Origin Suregreen Ltd Reviews

4.6 Rating 7,882 Reviews
91 %
of reviewers recommend Origin Suregreen Ltd
Company Reviews Product Reviews
4,126
 Metrics Info
4.6
Based on 7,882 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Origin Suregreen Ltd Reviews

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Anonymous
Verified Buyer
“Good product and communication. Delivered when stated.”
Helpful Report
Posted 1 year ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Kerrie S
Verified Buyer
“Excellent product and delivery”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Eric C
Verified Buyer
“Excellent service very happy customer”
Helpful Report
Posted 1 year ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Tina G
Verified Buyer
“Great service, website easy to navigate, prompt delivery & got exactly what we were looking for.”
Helpful Report
Posted 1 year ago
Good Morning! Love to see this 5* review! Thank you so much for letting us know what a great experience you had using our website and that you found the perfect item for the job! Kind regards, Katie Origin Suregreen Limited
Posted 1 year ago
James M
Verified Buyer
“I use hundreds of bamboo canes of many lengths to support seedling apple trees and the recent batch of 4ft and 5 ft canes I bought from suregreen are the best quality I've had in a long time.”
Helpful Report
Posted 1 year ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact canes you was looking for! We are also thrilled to hear you love our product! Looking forward to hearing from you again soon! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Kay B
Verified Buyer
“Absolutely brilliant service ! Easy to order ! Great communication regarding delivery! Quick delivery ! Definitely recommend this company ! Will definitely use again .”
Helpful Report
Posted 1 year ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We're so pleased to hear you received your goods swiftly! We look forward to seeing you again in the future! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Alexander N
Verified Buyer
“OUTSTANDING”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Paul G
Verified Buyer
“Ordered some Gabions from Sure Green. Unfortunately, the incorrect Gabions were sent. At the same time Sure Greens computer systems were out of action, but they still sent the correct ones next day via one of their workers! Gabions were spot on and we managed to get installed just in time for some awful weather. Customer Service spot on, thanks Katie and team :)”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for your wonderful review! Your feedback is incredibly valuable to us, as it helps us improve and grow. We're delighted that we were able to resolve the issue quickly! Excellent customer service is our top priority! It’s also fantastic to hear that Damien did such a great job with the delivery. We’d love to see pictures of your finished project! Kind regards, Katie Origin Suregreen Limited
Posted 1 year ago
Graham W
Verified Buyer
“Good value products with rapid delivery.”
Helpful Report
Posted 1 year ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We're so pleased to hear you received your goods swiftly! We look forward to seeing you again in the future! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
David J
Verified Buyer
“Very helpful when I called to ask some questions, product is great quality. The delivery driver was very friendly, and skillful in reversing his giant lorry down the long drive, and unloaded by hand to the place we asked. Great company and communication”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for this 5-star review. We truly appreciate you as a customer and for helping to spread the word about us. Feedback like yours is invaluable and helps us grow and improve! Thank you so much for your kind words! We're thrilled to hear that Simon did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Zsolt M
Verified Buyer
“Quality items for reasonable price. Customers service great. Delivery of the item great. Definitely would order again for next project. Moricz Zs.”
Helpful Report
Posted 1 year ago
Good Afternoon, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Stewart H
Verified Buyer
“Suregreen provided a very good product and at a most reasonable price. your delivery service was excellent too. Most pleasing.”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Thank you so much for your kind words! We're thrilled to hear that Scott did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Iain K
Verified Buyer
“Great all round on quality, price and delivery.”
Helpful Report
Posted 1 year ago
Good Morning, We’re thrilled to receive your 5-star review! It’s great to hear you found exactly what you were looking for. We’ll pass your kind words on to our team to keep them motivated in delivering great service. Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Richard B
Verified Buyer
“Goods are quickly”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback. Have a lovely weekend, Kind regards, Katie Origin Suregreen Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Expectations set and matched. Products as described, arrived promptly, driver was charming and helpful. One item was wrong, so correct item appeared the next day. Impressed, thank you”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Thank you so much for your kind words! We're thrilled to hear that Scott did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Graham R
Verified Buyer
“Excellent pricing, easy to order and delivery early morning and very helpful driver.”
Helpful Report
Posted 1 year ago
Good Morning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We would not be able to grow and develop without feedback like yours! Thank you so much for your kind words! We're thrilled to hear that Gavin did such a great job with the delivery. We look forward to seeing you again in the near future! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Bob L
Verified Reviewer
“Excellent very professional and helpful delivery and arrived on time. Driver 2 is a credit to the company Product looks good as well”
Helpful Report
Posted 1 year ago
Dear Bob, Thank you so much for the 5-star review! We greatly appreciate your kind words and positive feedback. We are delighted to hear that you found our delivery service to be excellent, professional, and helpful, and that your order arrived on time. We will make sure to pass on your compliments on the driver. Thank you once again for taking the time to share your experience. I hope you have a lovely weekend, Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited
Posted 1 year ago
Iain C
Verified Buyer
“Delivered on time”
Helpful Report
Posted 1 year ago
Dear Iain, Thank you so much for your fantastic 5-star review! We truly appreciate your support and the time you took to share your feedback. I hope you have a lovely weekend, Kind regards, Vick, Customer Service Associate, Origin Suregreen LTD
Posted 1 year ago
Paul C
Verified Buyer
“5 star service from start to finish. Great price, excellent communication and quick delivery. Will be my go-to supplier from now on.”
Helpful Report
Posted 1 year ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We are glad to hear you managed to find the exact product you was looking for with us and we are thrilled to hear we will be your go to supplier! Looking forward to hearing from you again soon! Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Dean S
Verified Buyer
“Products are excellent for what we need.”
Helpful Report
Posted 1 year ago
Good Morning, We’re absolutely delighted to receive your 5-star review! We're so pleased to hear that you found exactly what you were looking for with us. We'll be sure to share your kind words with our dedicated team, as they’ll be inspired by your feedback to continue delivering excellence. Kind regards Katie Origin Suregreen Limited
Posted 1 year ago
Origin Suregreen Ltd is rated 4.6 based on 7,882 reviews
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