Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,895 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“using website fine but dont know when delivery will be?”

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Posted 4 years ago

Good Afternoon Terry, Thank you for your review, I have sent an email to you with delivery information to the email address provided on the order, please do let us know if we can help with anything else. Kind regards Katie Suregreen LTD

Posted 4 years ago

“Great 5 * service would recommend. Thank your”

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Posted 4 years ago

“Exactly as described, and delivered quickly. Perfect for my Hawk aviary. 👍🏻”

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Posted 4 years ago

“Ordered 3 x 20 European Oak. Delivered to Aberdeen quickly and happy with the quality of the wood.”

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Posted 4 years ago

“Very good post caps to stop weathering. Fit perfectly haven't bothered nailing them on as the fit is so good.”

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Posted 4 years ago

“It was easy to order and the delivery was prompt”

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Posted 4 years ago

“Quality products at best prices. Also great customer service/care and easy delivery.”

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Posted 4 years ago

“The corner post was cracked in three places and I was advised by the builder that we were unable to use it. I placed an order for just over £200 but it cost more for the delivery than the actual goods. Sorry but I have to be honest. The posts and gravel boards were fine”

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Posted 4 years ago

“Prompt efficient very fair price and the goods were of a good quality and standard. Very pleased and satisfied customer”

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Posted 4 years ago

“Very efficient and came on time.”

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Posted 4 years ago

“Our second purchase from Suregreen and excellent service. Good advice, clear website, product just as described and quick delivery. The first order was a large project (for us) during lockdown and it was just what we wanted; very pleased. Note, please do not include my name etc. in the review.”

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Posted 4 years ago

“I have purchased a few different items from suregreen over the last year, all have arrived in a good time frame and all have been good quality. Really happy with buying from this company and had no problems at all.”

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Posted 4 years ago

“Items ordered good quality. Delivery was prompt but very expensive.”

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Posted 4 years ago

“Shoddy after sales service, small print on delivery items almost defeats the purpose of the the business proposition. I would not recommend this firm.”

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Posted 4 years ago

Good Morning Oliver, Thank you for your review! We cannot find any correspondence from yourself in regards to issues with your order however we are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. We would really appreciate a call or email so we can discuss the issues you may have had so that we can ensure that they are addressed and corrected. Kind regards Katie Suregreen LTD

Posted 4 years ago

“5*”

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Posted 4 years ago

“Good price Quick delivery, ordered twice never had any issues”

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Posted 4 years ago

“Good price and good quality, I used cundy peel with 25mm galv mesh”

Origin Suregreen Ltd 5 star review on 7th July 2021

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Generally happy with product”

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Posted 4 years ago

“Stress free purchase. Product arrived within days and well packed, delivered by a reputable courier service. Quality product. Many thanks.”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,895 reviews