Hi Niamh,
We're sorry to hear that you have an issue with your delivery. Unfortunately, this problem is completely out of our control. We're working closely with our warehouse to make sure we're following the new regulations after Brexit.
We'll come back to you as soon as we have an update.
Thanks.
Smarter team.
“I bought the smarter coffee machine. The coffee is great. The carafe, however, cracked less than a year later and I can't get a replacement as it's sold out on the website.”
“My Smarter coffee maker works well despite having some initial problems. My first machine made one brew and then broke within 30 minutes. The customer service guy issued me a replacement and told me to bin the broken one (seems a bit odd).
The grind setting knob doesn’t appear to do anything but turn and makes no difference to the grind itself. The machine could also keep the coffee warmer for longer and despite my rocky start with my coffee maker, all issues I’ve had have been rectified.
If they really want to improve on the coffee maker, just make sure the coffee stays longer than 45 minutes, that’s it really”
