Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.83

4.8 Rating 1,194 Reviews

100 %

of reviewers recommend Slate House

4.8

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 21st December 2025

116

Anonymous

Anonymous // 01/01/2019

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“Great quality product, better than expected. Carefully packaged and presented beautifully. Thank you very much.”

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“Amazing service! Was briefed in the shop and then able to take my time personalising a hip flask for my Brothers 21st Birthday! So pleased to have found this shop and this service. Will be using it again for sure.”

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“Prompt delivery and excellent choice..”

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“A terrific shop. Bought some candles from them, the scent is gorgeous and lasts for ages. Really clean burn.”

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“I purchased two long grandfather nightshirts for my husband. I wasn't sure if he would wear them but he LOVES them. They are incredibly soft and thick. Highly recommend to anyone wondering if it is a great gift - it is an exceptional one!”

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“Excellent, caring service from start to finish.”

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“The Welsh Blanket I ordered is absolutely beautiful. Great colours and exquisite reversible design. The quality is excellent. I cannot recommend this highly enough. It was packed in recyclable material. I’m more than satisfied. Thank you.”

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“Excellent friendly service and excellent finished product”

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“Easy to order and arrived as promised”

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“Superb service really pleased with the plaque that was made for me . Top quality.”

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“Stunning cremation stone and amazing value for money. It feels very solid and extremely pleased with the finished product. Thank you”

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“Simple ordering process”

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“Excellent customer service. Good quality products. Very eased with purchases”

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“Excellent quality and service from start to finish. Will def be using again.”

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“Great service with helpful advice over the phone and personalised purchase ready promptly.”

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“Very happy with the service and the feedback on the personalising.”

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“Very nice quality and arrived promptly and well packaged. 1 star off as I thought the white font would be brighter; it's on the greyish side.”

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“Excellent service”

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“Was looking for a clock and found just what I wanted. Also bought a pair of coasters aswell. Really happy with my purchases.”

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“Excellent service from start to finish, high quality product and very safely packaged. I highly recommend this company.”

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Slate House is rated 4.8 based on 1,194 reviews