Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.83

4.8 Rating 1,192 Reviews

100 %

of reviewers recommend Slate House

4.8

Based on 1,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 21st December 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect shopping experience. A stunning slate headstone beautifully crafted and inscribed. Beautiful blanket - sadly only one available. 2 beautiful scarves. Highly recommended!”

Helpful Report

“Ordered a memorial plaque for my mums grave. Valleymill were amazing throughout, emailing with regular updates and sending a preview of the plaque before being inscribed to ensure I was happy with it. Absolutely delighted with the finished result. Excellent value for money and would 100% recommend this company. Thanks Valleymill.”

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“Easy to design and order online. Customer Services we’re helpful with queries.”

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“Beautiful high quality scarves and speedy delivery!”

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“Fabulous company great product fast delivery”

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“Order, pay, delivered. Efficient service, no issue whatsoever. What's not to like?”

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“Easy to order online. Item arrived quickly and was well packed. Super service.”

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“I cannot praise the quality of the memorial plaque I recently bought from this company enough .It is beautiful and I was so pleased with the service from them .Highly recommend .”

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“Excellent service. Very happy with the quality and speed of delivery.”

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“A beautiful piece to remember my dad! The feel of the item is lovely, and it has been made beautifully. Extremely happy with it!”

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“Absolutely love my woollen blanket,it's soft to the touch with no itchy or scratchy feel on the skin. Using as an extra cover on top of my duvet, so it's really warm. It's made very well and delivery was quick and on time,so would highly recommend.”

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“Love this shop! Unique and great quality . Great communication and delivery service is quicker than expected.”

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“Excellent product and delivery”

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“I am very happy”

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“I found the whole experience shopping from you very good from starting to the delivery,Thank you”

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“Fion is ab fab.”

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“Great service once again. Very fast turnaround and delivery. Great idea for marking specific and special events with individually designed slate cheeseboards. Really happy with our latest purchase.”

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“The ordering process was straightforward. I arranged a collect service as I live quite near. Staff were polite friendly and helpful. I ordered a welsh blanket. Excellent quality.”