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Sealskinz Ltd Reviews

4.4 Rating 7,590 Reviews
85 %
of reviewers recommend Sealskinz Ltd
4.4
Based on 7,590 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Sealskinz Ltd Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Ordered over a month ago from a Christmas gift and still haven’t received it
Helpful Report
Posted 2 years ago
Hi Craig, Thank you for your review. We are so sorry this happened to your order. We have reached out directly to assist you with the lost delivery. Please check your spam or junk folder if you have not received an email from help@sealskinz.com recently. Kind regards, Sealskinz Team
Posted 2 years ago
This is a review submitted with ONE STAR solely because they persisted emailing me for a review. If you value the sanctity of your Inbox then do not purchase from this company. It is my hope that this review will encourage the company to consider how our transactional relationship should have ended at the point of product delivery. We are now done. Please note this review is not a comment on the quality of the product which may or may not have been any good.
Helpful Report
Posted 2 years ago
I have still not received my order ! ref 1820213835 and you have not answered my email from sunday 24th
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Posted 2 years ago
My order was sent late. I asked for an exchange and sent my item back but haven’t heard anything back. Very poor communication
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Posted 2 years ago
Good gloves, awful fulfilment service. Posted original order to the wrong address which caused big delay. Gloves that eventually arrived were wrong size, had to chase replacements by email and phone. The staff were polite but really poor service for what is a premium product.
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Posted 2 years ago
tempi di spedizione troppo lunghi !! Ancora non ho ricevuto niente dopo 15 giorni
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Posted 2 years ago
Awful customer care, randomly reply to some messages, but never resolved problem.
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Posted 2 years ago
Not delivered!
Helpful Report
Posted 2 years ago
Thank you for leaving a review to bring this matter to our attention, Sven. Our Support Team will be in touch directly soon to assist you with your lost order. Please check for our email from help@sealskinz.com - this may end up in a spam/junk folder. We look forward to assisting you. Kind regards, Sealskinz Team
Posted 2 years ago
The shoe covers I bought were not even close to fitting and the return policy is ridiculously restrictive.
Helpful Report
Posted 2 years ago
Thank you for your review. We are sincerely sorry to hear that the Hempton overshoes were not a good fit. We have already sent an email to you directly to help clarify our no hassle returns policy. Please check in your spam or junk folders if you have not received an email from help@sealskinz.com. We look forward to assisting you. Kind regards, Sealskinz Team
Posted 2 years ago
The delivery times are unacceptable long and the customer service completely unresponsive to emails. Very bad experience which is mind boggling because the products and service are good when bought from third party. I was not expecting that the service from the brand would be so appalling.
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Posted 2 years ago
Awful experience.
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Posted 2 years ago
Hello Sealskniz Team, I hope you recognize now that i got the wrong product. I used your size guide and messured my hand but the Size M wont fit me. I wont to return it and get an L size but no one replyed to my emails. So please if you read that contact me so we can clarify how to proceed and i will change your poor review.
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Posted 2 years ago
Your shipping method is horrible. Expedited shipping means absolutely nothing. The package was lost and the gift I purchased for a friend was never delivered to the correct address.
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Posted 2 years ago
Stop emailing me for feedback jfc this is the fifth one
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Posted 2 years ago
Said they are all weather but hands were freezing
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Posted 2 years ago
Haven’t received my return so I can’t comment
Helpful Report
Posted 2 years ago
I haven’t received this
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Posted 2 years ago
I bought a pair of 'Waterproof' sports gloves only to find out in their first wear that they weren't Waterproof at all. Tried contacting Sealskinz via various channels but absolutely no response from them.
Helpful Report
Posted 2 years ago
wollte eine NACHBESTELLUNG machen - leider nun ein völlig anderer PREIS !?
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Posted 2 years ago
Fingers too long and too tight returned gloves also liner pulls out very dissatisfied
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Posted 2 years ago
Sealskinz Ltd is rated 4.4 based on 7,590 reviews