Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,998 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service. Items arrived quickly, well packaged and exactly as ordered.”

Helpful Report

Posted 8 months ago

“Excellent service. I've used the shop a few times, mainly for plastic supplies and occasionally paints. In all cases the dispatch time has been extraordinarily fast, and delivery and packing has been excellent. Happy to shop here again.”

Helpful Report

Posted 8 months ago

“Good price on all the items I ordered and was in the post in 2-3 hours from ordering. Delivered promptly and was well packaged. Will be my go to on-line model company from now on. highly recomended.thanks SMS :)”

Helpful Report

Posted 8 months ago

“I ordered some Tamiya paints late on the 27th of May and as usual SMS did not let me down. The paints arrived on the 30th May. Thank you SMS.”

Helpful Report

Posted 8 months ago

“My go to online scale model shop Has everything I need and more Always very well packed”

Helpful Report

Posted 8 months ago

“In stock items at a good price. Delivery service was on time and no problems.”

Helpful Report

Posted 8 months ago

“As usual, very good service, prompt and well wrapped goods.”

Helpful Report

Posted 8 months ago

“Great service”

Helpful Report

Posted 8 months ago

“Will readily deal again - no fuss - as ordered. THANKS”

Helpful Report

Posted 8 months ago

“Products, advice and service all excellent, making my venture back into making models a real pleasure.”

Helpful Report

Posted 8 months ago

“One of my go to model shops highly recommended”

Helpful Report

Posted 8 months ago

“Excellent service!😃👍”

Helpful Report

Posted 8 months ago

“As always, great service and quick delivery.”

Helpful Report

Posted 8 months ago

“incredible fast service from ordering to delivery”

Helpful Report

Posted 8 months ago

“Super quick delivery, always well packaged. Good selection of products.”

Helpful Report

Posted 8 months ago

“I always get my SMS paints from Scale Model Shop, not just because they share the same acronym, but because they always have the paints in stock and deliver promptly.”

Helpful Report

Posted 8 months ago

“Easy to use website Easy to use and understand payment method Well packaged and good communication from Royal Mail via tracking”

Helpful Report

Posted 8 months ago

“As I only have one modelling emporium within driving distance from where I live, I am often forced to use online traders and there is always a risk of failed or incomplete orders. However, I must admit, Scale Model Shop have always being great with their service. Orders have arrived as advertised and well packaged. I’ve never had an issue with them and would happily use them again.”

Helpful Report

Posted 8 months ago

“Delivered on time and at a very competitive price. Very good service.”

Helpful Report

Posted 8 months ago

“Easy-to-use website (not everybody's is). Item was posted quickly and arrived quickly. Item arrived safely in sensible packaging. Item was as described. Excellent service all round.”

Helpful Report

Posted 8 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,998 reviews